Question about Kodak ESP 3 Multifunction Printer/ Copier/ Scanner

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Paper jam in a Kodak ESP- Printer

After 3 Prints Paper gets Jams and then I get Paper Not Aligned Message.And i need help on how to repair it.

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  • Kitie Hollenbeck Jan 31, 2009

    kodak esp 3  printer reads paper jam but there is not any paper jam, what do I do to clear the error and get the printer to operate properly?

  • Anonymous Feb 01, 2009

    can't fix phantom paper jam(esp7)

  • Anonymous Feb 18, 2009

    same problem..there has definatley not been any paper jammed. Message just came up when i turned it on. Tried all sorts...still a problem

  • Anonymous Feb 19, 2009

    same as above

  • Anonymous Feb 21, 2009

    same problem..there has definatley not been any paper jammed. Messagejust came up when i turned it on. Tried all sorts...still a problem please help

  • Anonymous Feb 22, 2009

    WARNING: DO NOT BUY A KODAK PRINTER...

    That is, unless you enjoy constantly sending back your printer in exchange for a "new" one that is "problem free". I'm not sure, but I have a theory that all of the printers that break, they refurbish them and send them as "replacements" for your broken printer.

    I got an ESP 7 as a gift. About 2 days later, and after only printing a couple of pages, I got a "paper jam" error message that couldn't be resolved even after an hour of technical support assistance. I should mention that there was no paper in the printer at the time of this error. They were quick to send me a new one in exchange for the broken printer. I've had this 2nd printer about a month, and have used it very little. Yesterday I turned it on, and surprise, another "paper jam" error message popped up. There is NO paper in the printer!

    I called them and what do you know, they won't refund the money. They can only exchange it for yet another printer. That's right. NO REFUND! I told them that I would like a my money back to buy a more reliable printer from another company, and they couldn't and wouldn't accommodate my request. Wow. So now I'm stuck with Kodak printers that will surely break time and time again. Cheap ink...cheap printer. I wouldn't recommend this printer to my worst enemy...


  • Anonymous Mar 01, 2009

    I'm on my second Kodak ESP7 printer since 12/25/08. The first time it printed 'blank' pages. Now I have the printer jam error that CAN'T be resolved. I'm tired of spending hours/days talking to customer service.

  • Anonymous Mar 14, 2009

    I have the same problem, just got a ESP7 last week, and it's saying that there is a paper jam, but there definitely isn't. I haven't figured out any way to get this to clear up.

  • wildcat156 Apr 28, 2009

    I had the same issue after 6 days with the Kodak ESP 7. This was the last of multiple problems. My resolution was to return the printer to the retailer and exchange for a printer from another manufacturer.

  • art staschak Jul 16, 2012

    wow it work thanks.

  • art staschak Jul 16, 2012

    Thanks spangbr. This also worked on an esp 7

  • Paula Oct 28, 2012

    This worked for me - thank you!!!! It's bit of a struggle trying to make the printer heads go over to the right but you have to do it when you first turn on the printer and then quickly put your hand in and stop them coming back to the left. I pressed an ink pad on the left a few times and ended up with a back finger, but worth it because my printer is working fine!

  • Anonymous Mar 12, 2014

    my kodak esp c310 will not feed the paper so it can print

  • Anonymous Mar 15, 2014

    When attempting to print from screen via cable does not print and sends this error message

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13 Answers

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I had the printer jam issue when there wasnt a real printer jam.

if you push the print cartidges off to the right, then reach in and push down on the cleaning head that is located on the left on the inside, it pops back down into place and voila, printer jam error message fixed.

Posted on Jul 04, 2009

  • karebear1850
    karebear1850 Aug 02, 2012

    Thank you thank you thank you!!!! I just spent almost an hour on live chat with Kodak who kept telling me the same thing over and over and when he realized that it was 3 years old he told me that my only options were to buy a refurbished one or get a 30% off coupon. When I told him to send me the coupon but that I was going to buy a Dell he said ok well there's a survey at the end of our session have a nice evening.

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Right here we go. As already said above somewhere, slide the ink cartridges to the right, with a torch look into the left hand side where they had been sat. If you can see a pad there which when pushed it springs up and down ( and you get a black inky finger) push a plastic lug type lever at the back of this pad towards the back of the printer and the pad will slide backwards to reveal two squeegee rubbers stuck up. that is now the cleaning head unjammed. shut the top press ok and away you go, Simples.

Posted on May 27, 2010

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  • troyjroach
    troyjroach Jan 05, 2013

    Thank you. This was EXACTLY the problem. Fixed!!

  • troyjroach
    troyjroach Jan 05, 2013

    Thank you. This was EXACTLY the problem. Fixed!!

  • Diane Conroy Jan 16, 2014

    That was it - after days of opening every crevice and unable to find any paper. Now I just have to remedy the no ink message : )

  • Debbie O'Brien Chapman
    Debbie O'Brien Chapman Jan 31, 2014

    Amazing. Thank you thank you thank you.

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I've been online with Kodak support for one hour over this exact problem. They have no clue. Open/close paper tray, remove print cartridges etc. I was spending about $600 a year with Kodak on ink, but am now moving away. I am also recommending my team of 15 do the same: all who spend about the same amount on ink per year that I do. I was impressed with the printer....I have owned it for about 6 months, but there is a serious flaw here that Kodak is refusing to admit or help out on. I'm no longer a Kodak customer and recommend others to follow suit!!

Posted on May 10, 2010

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I tried pressing down the cleaning head and it did not help, but in the process I discovered that the print cartridge had popped up in it's holder such that it interefered with the body of the printer as it tried to move from right to left. I pressed the cartridge down into its holder, unplugged the printer and started it over and it fixed itself.

Posted on Apr 14, 2010

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Best solution i and my coworkers discovered is take it out back and go Office Space all over it, then buy a HP printer!

Posted on May 21, 2010

  • Marie Foehl
    Marie Foehl Jun 15, 2015

    I own a Kodak printer and I also worked for Kodak and Cannon. Some models are better than others. The problem is they don't make printers to last HP flooded the market. Each company will have a few good models. Research and buyer beware! I'll take a Kodak any day over the other brands as I sit here trying to get my error code cleared.

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I just checked to see if there was a jam. There wasn't. So I turned off the printer and took out the paper. I turned it back on and it asked for paper, so I put it back in and PRESTO! It started to print again.

Posted on Nov 29, 2009

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Slide the print head cleaner towards the back of the printer, it gets stuck in the forward position. When stuck the print heads may not return to the left side of the printer. You can simply reach in on the left side and push the pad - print head cleaner towards the back of the printer. It should move a little ways, then close all lids and turn printer back on. If the heads are on the left opening the lid should cause them to move towards the center, then unplug the power and follow the steps above.

Posted on Jul 09, 2010

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I have the same problem. Spoke to tech support, tried everyone's suggestions--does not work! Do not buy!

Posted on Oct 25, 2010

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No solution, I have had printer replaced by Kodak three times over the last year, I bought a years supply of ink on sale (mistake) so I have to wait until I run out of ink to buy another brand of printer
DO NOT BUY KODAK PRINTERS****************

Posted on Mar 08, 2011

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Mine was stuck in the far left position and I unplugged mine and stuck a butter knife in over the ink cartridges and pressed down hard,maybe even turned it a little to put more pressure on the tops of the cartridges,it worked just fine after I turned it back on.

Posted on Dec 21, 2014

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How do i clear paper stuck in my kodax esp5

Posted on Sep 11, 2012

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Look for a loose or missing screw that holds down the right side of the front ink cartridge guide. If the cartridge cradle sences any resistance it will show up as a paper jam. The missing screw on my ESP 7 was the problem with mine. I had to drill a hole in the case to get a screw driver to the screw when I put it back in. The screw had fallen to the back of the printer and I found it when I removed the rear paper guide access unit.

Posted on Oct 10, 2011

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Follow this link worked for me.http://support.en.kodak.com/app/answers/detail/a_id/1933/selected/true

Posted on Jan 16, 2012

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1 Answer

Paper jam too often


Here is some tips to avoid paper jam..

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams, reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what paper you should use with your printer your printer documentation will list the paper compatible with your printer.
  • Do not mix the paper you're feeding into the printer at one time. If you need to change the paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.


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