Question about Sony ICD-SX46 Handheld Digital Transcriber / Recorder

2 Answers

Can't copy files from Sony ICD-SX57 Recorder to PC using Digital Voice Editor

I have a new Sony ICD-SX57, using the supplied software Digital Voice Editor (DVE) v3.0.00, running on a Toshiba Laptop running Vista. I have been unable to copy recorded files from the ICD to my laptop PC. DVE provides two window panes (ICD & PC) for moving files from one to the other. The files can be played back using the ICD, and also using the DVE software. However when I attempt to copy them to my PC, DVE says the folders that contain those files are empty. Also, when attempting to use Autosave, DVE says Autosave finished successfully, however it also says there was nothing to copy. ?? Side note: When originally installing DVE, it said two files were missing. They were, SonyMSUS.inf and SonyMSDK.inf. I found these files on a support site, and copied them into the location where DVE was looking for them. I don't know if copying them was helpful. And I don't know if this is related to my problem or not. I have tried uninstalling and reinstalling the software, but get the same results. Does anyone have any ideas? Brian.

Posted by on

  • 4 more comments 
  • Brian Wells Aug 11, 2007

    The two files that were missing were able to be found by doing a google search separately for each one. I then selected a Sony site that offered a download for them.

    Brian.

  • Brian Wells Aug 11, 2007

    Through additional research I have come to believe the problem is that Vista is partially but not fully compatible with version 3.0 of Sony's Digital Voice Editor.

    A Sony comment says there is a ver. 3.1 that should resolve the compatibility issues, and that verson 3.1 is supposed to be available July 2007. Well it is August, and I have yet to find where I can download this new version of the Digital Voice Editor. If anyone knows where it can be found, please let me know! Thanks,

    Brian.

  • Anonymous Feb 04, 2008

    I also have the exact problem. What is the solution?

  • Anonymous Nov 12, 2008

    I have the same problem, the same stated responses from my computer- saying there is no g file. I have had this recorder for 1 year and never had a problem with it, and now this! My recorder said its memory was full, so i went to download the files, and my computer won't do it. I have Windows XP (not vista) so it is not a Vista problem. I am araid i will lose all my files- a whole recorder's worth. I downloaded the new version of software after having saved all of my files that were on my computer already, because it said that it might erase them. But I am still having the exact same problem. I am glad there is a phone number to call, but I needed this recorder tonight, and I will need it to work this weekend. I love my recorder. Please bring it back to life!

  • OwlJulie Nov 12, 2008

    I have the same problem, the same stated responses from my computer-
    saying there is no g file. I have had this recorder for 1 year and
    never had a problem with it, and now this! My recorder said its memory
    was full, so i went to download the files, and my computer won't do it.
    I have Windows XP (not vista) so it is not a Vista problem. I am araid
    i will lose all my files- a whole recorder's worth. I downloaded the
    new version of software after having saved all of my files that were on
    my computer already, because it said that it might erase them. But I am
    still having the exact same problem. I am glad there is a phone number
    to call, but I needed this recorder tonight, and I will need it to work
    this weekend. I love my recorder. Please bring it back to life!

  • Anonymous Mar 06, 2009

    I've had this recorder and used on XP without any problems. I got Vista and suddenly it doesn't install right (same two files) and it won't record like it used to. So, in my opinion, it's most definately a Vista compatibility problem. I hope to find the 3.1 or patch to fix this. This recorder is awesome. As for Vista... seriously... what were they smoking?

×

Ad

2 Answers

The solution to the problem is the software patch which was just released from Sony. I would however like to thank Mark for discovering the unorthodox way of getting the files copied onto the PC using Outlook. The patch from Sony is, Digital Voice Editor (DVE) v3.1. This works with Vista. It is available for download from Sony, using the following steps: 1. http://ESupport.Sony.com 2. Click on "Software/Drivers" 3. Enter recorder model no: ICDSX57 4. Click on "Updates" to fix problems 5. Select "Download" for the particular one you want from the list. There is only one listed. 6. Once the executable file is downloaded you may run/install it. This patch works fine for me. There is also an 800# for Sony (800-4SonyPC, and select 7 at the voice prompt) offering free tech support on this product. I called on a related issue and received a prompt, courteous and knowledgeable response.

Posted on Aug 21, 2007

Ad

I have the same issue with this recorder and Vista. According to Sony, the new version should be available for download "sometime this month" so I'm holding my breath. There is a way to get your files onto your computer, but it is pretty annoying when you have a bunch. But it works, so here it is. Select the specific recording that you want to save, then click the "email" button. If you use Outlook like me, an email window will open up and your selected file will be attached. YOu can then save it from the outlook email window without even actually sending it. Once it is saved on your computer, the DVE commands that allow you to convert the file do work, so have a ball! This sure does suck, no? Mark

Posted on Aug 14, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I'm using a Sony ICD-BM1 w. 32Meg memory stick. When I connect it to the computer (Win 7 PC) & start the Sony Digital Voice Editor 3.3.01, the recorded file disappears from the memory stick. The...


Welcome to Fixya
As part of the test. Try to copy files (pictures) to the device and see if the device were able to save the file. If not then try to format the device. Please take note that formatting the device will delete everything. see procedure below:
1. press menu 2. using the jog lever, select format 3. press enter 4. use jog lever and select yes 5. press enter -> Ok? -> press enter 6. formatting will be displayed on the screen. press menu after formatting the device and test the issue.
Thank you for using Fixya!


If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Jun 08, 2011 | Sony ICD-BM1 Handheld Digital Voice...

1 Answer

Need to have the drriver for unit Sony ICD-P520


Hello you can find a download on this transcription kit http://www.tvps.com/Products/SONY-FS-85USB-Transcription-Software-Kit---New-FS85USB__SO-FS85-USB.aspx on the bottom of the page is a link for the New SONY Digital Voice Editor 3.3.01 - includes drivers. Before downloading and installing the software, please check the system requirements: to determine whether or not this program is compatible with your computer.

Good Luck.

Apr 16, 2011 | Sony ICD-P320 Digital Voice Recorder

1 Answer

Problems to make the sony icd-sx25 software editor recognize my hardware when i connect to pc with usb cable. using a windows vista home premium 64 bit operating system


Hi,
There is Sony Digital Voice Editor Version 3.2.01 available to work on Windows Vista Home Premium 64-bit.
Click Sony Support to download "DVESetup_EN_3201" file (size approx 83MB) and install it in your computer, this will solve your problem of ICD-SX25
Thanks.

Jan 29, 2010 | Sony ICD-SX25 Handheld Digital Transcriber...

1 Answer

Setup Problems/Can't Downolad Files


did u find a solution? it has been 6 months since u posted..... does anyone know the solution as i have the same problem....

May 02, 2007 | Sony ICD-MX20 Digital Voice Recorder

Not finding what you are looking for?
Sony ICD-SX46 Handheld Digital Transcriber / Recorder Logo

2,688 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

 Grubhead
Grubhead

Level 3 Expert

5585 Answers

The Knight
The Knight

Level 3 Expert

75888 Answers

Are you a Sony Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...