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Dvd player does not recognize disk. "No disk" displayed on screen

Tried to clean but will not run

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Try opening up the unit and carefully cleaning the lens using a cotton swab and alcohol. Once complete, if a music CD will play but DVD will not, the optics are failing and will need to be replaced.

Keep us posted,
Dan

Posted on Jan 30, 2009

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DVD player no longer recognize disk. "No disk" displayed on player


This usually means that the optics are either dirty or starting to fail. Try openin gup the unit and carefully cleaning the lens using a cotton swab and alcohol. Once complete, if a music CD will play but DVD will not, the optics are failing and will need to be replaced.

Keep us posted,
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Dvd player reads no disk


Hello thank you for choosing FixYa.com for your answer My name is David.
It sounds to me like Its in need of cleaning the dvd lenses collect dust over time
of no use and will cause them to not read properly try running a dvd cleaner disk in it you may have to run it a few times but it should work if it doesnt you can try to take it apart to get to the lense and clean it with alcohol and a cue tip lightly dipped.

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Player does not recognize that a disk has been inserted


Hey vmon,

If you haven't been having any trouble previously with any of your DVD's, you may wish to consider cleaning the lens of the DVD player itself. Dust, lint and other contaminants can often prevent players from being able to read or even recognize any disc in the player.

Typically, you should be able to clean the lens by using any commercially available CD/DVD cleaning kit. Many major retailers will stock one or more type of kit, which normally resemble DVD's with tiny brushes or grooves on the bottom. These "brushes" should clean the surface of the optical drive by pushing debris away from the lens.

Should cleaning the lens not resolve the issue, there are a number of other problems that may have occurred. These problems generally include possible electrical failures or laser misalignment, and may need to be determined by a factory-authorized technician.

Remember that if you are unsure how to locate a repair technician in your area, you may always bring your player into your local Best Buy™ store for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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1 Answer

Not recognizing DVD player


i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!


get the firmware update from the brand website all you do is download the file burnit on a cd and put it in the dvd player should fix most and eventual problems

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I updated my firmware from 1413 to 1416 found on avforums. This is for european units. I suggest you also complain to Toshiba Japan as there are known issues with the xs32. We all need a firmware update. See AVforums.

My unit will not recognise RAM discs anymore - even those that I had previously used.

Have you thought of replacing the DVD drive. See AVforums.

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Dvd player doesn't recognize dvd's of any kind


jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

Sep 16, 2007 | Toshiba SD-V392 DVD Player/VCR

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