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Refrigerator Door not closing properly

Whirlpool refrigerator with top freezer. There is a gap of about 1/2 inch at the top corner of refrigerator door. It seem like the door is out of line. Is it possible to adjust the door?

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  • terryandmoni Jan 30, 2009


    I leveled the refrigerator, but it did not completely correct the problem. The feet were missing, so I used some shims. It is level accross the front and tilted to the rear. The model number is: ET18JKXMNRO. It is an older model owned by a widow I am trying to help out. I noticed the problem after I replaced the seal. I do not know if the problem was there with the old seal because I only noticed it afterwards. Anymore suggestions?

  • terryandmoni Feb 01, 2009

    I'll have to wait until Monday to try this out. Thanks for your help and speedy responses.



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Doors hang unevenly

Posted on Aug 31, 2009

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Hi, No the door is not adjustable like you might think Since it is smaller than the other door any alignment problem is really visible. First do check the bracket to make sure you didn't lose a screw and that the brackets are solid and don't move. The problem is the level of either the refrigerator or the floor. If you have a 3 ft bubble level put in on the top of the refrigerator along the front, NOT on the door. There are feet on the bottom front corners of the refrigerator, you may have to remove the plastic grill to access them but depending on the model and age of your refrigerator it should be attached with clips. The feet screw in and out but with weight they won't move easily so you may have to jack the front a little, remove some stuff or try a crescent wrench. Once the front is level check the front to back, the refrigerator needs to tilt slightly to the rear so the door when partially open will close by itself. Again you didn't give a model so on some the rear feet are not adjustable and some are. I suspect you may have adjustable and the box is not squared up. If after adjusting the front and the entire refrigerator tilts like an uneven table leg then you have to adjust the feet likewise. Use your level diagonally across the top both directions, it should be exactly the same. If you have non adjustable and they are uneven it is the floor and you have to use shims under the low foot. Good Luck!

Posted on Jan 30, 2009

  • Jim London
    Jim London Jan 30, 2009

    Thanks for trying? Hope you don't need anymore advice!

  • Jim London
    Jim London Jan 31, 2009

    Yo Again!, I like you, try to help others and the details about the feet and the seal are important when troubleshooting long distance. I now believe more than ever that the box itself is out of kilter. It could be partially the seal but we can check that.
    Open the doors and put the level on each to be sure they are the same. If you have ever built anything square or replaced a screen then you will know what I am talking about only this is in three dimensions, which is a lot of back and forth. If there is any difference at all you have to work on the leveling. If you have a carpenters square, check the inside of all four corners there should be NO space, if it is square. Now the seal part, if you remember the old one, did you replace it because it was brittle or deformed? If the box got out of square as the old plastic on the feet disintegrated the seal would slowly deform otherwise would probably outlast the sheet metal. I try my best to answer but most folks leave out details that help the long distance troubleshooting and remember we are giving up our free time to help you. Good Luck!



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