I am installing SMC wireless adapter for wireless internet use.
I am getting a red laop top icon on my task bar.
I called my provider and they say that SME does not have wep settings to enter the security code.
Can you please assist.
My internet provider is bigpond/telstra which is the biggest in Australia.
Do you have a contact tel in Brisbane Australia to call.
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You need to install the driver disk that came with the USB adapter. Your PC correctly pointed out that the internal WI-FI adapter is not working but the USB adapter should be showing on the taskbar of the driver is installed correctly.
Most hardware like an Network Adaptor you install the software CD 1st. Then plug in the hardware.
Then if you configured wireless (wifi, 802.11) settings on your SMC - you should fine the network NAME when you try to connect. You will be asked for the security key for WEP or WPA or WPA2 that you used in the SMC.
SMC should... then assign IP Settings automatically. If the SMC has Internet, you should have Internet.
It shows that your wireless router and wireless adapters are both working. One thing to try is changing your wireless channel. Since you are already using 11, try maybe 1 or 9. Check if your SMC adapter will pick up the wireless signal.
By the way, how far is your computer (using the SMC adapter) to your wireless router?
Before you attempt
to use any Wi-Fi network, find out what the SSID, Channel, Mode and WEP
key are. Some Wi-Fi locations do not require a WEP key. Many Wi-Fi
providers have this information on their web site or when you purchase
access you will be provided the information.
Ensure you have a firewall program installed and running. This will protect your data.
Start up your laptop and once booted, look for the Wi-Fi network icon in the bottom right of the screen.
Click on the Wifi Connection icon on bottom right of screen and you
should see a window that indicates connection, strength and duration.
Click on the Properties tab.
The next window will show the type of networking card installed. Click on the Wireless Networks tab.
Once the Wireless Network Connection Properties window is open you
will have two options depending on how you set up your laptop.
do not see any networks listed in Preferred or Available networks, you
will have to manually add the SSID. Click on Add.
You will have to enter the SSID and WEP key (if required). Click OK and
you should then see the network you just added in the Available
If you see the correct SSID showing in the Available Networks, then
you need to click on Configure in order to enter the WEP key if that is
In the next window, enter the SSID for the Wi-Fi network you want
to access. Make sure you do not have CAPS lock or NUM lock while
entering the information. If a network key is required, click on "Data
Encryption and then enter the Network key you have been provided with.
Again make sure you do not have CAPS or NUM lock on. Click OK when
entered. If you have entered the key incorrectly a message will pop up
and you will need to re-enter the key.
Next go to Start - and where it says Connect To click on that and
you should see choices like in the graphic below. Click on Wireless
Network Connection and it should work.
occasions when the connection doesn't work, in these cases check your
firewall software and make sure it allows you to connect to the Wi-Fi
network. To check this, disable your firewall software and check the
connection again. If you can connect with the firewall program
disabled, you change your settings. If your firewall program is not the
problem check the SSID and WEP key information that you entered. Both
of these are case sensitive. If you had obtained SSID information from
the Internet, check with someone in the establishment to see if the
SSID has been changed.