Question about Sony Cyber-shot DSC-W30 Digital Camera

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I have sony dsc w55 when I put it on it says Access.Turn the power off and on again.

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  • Felix Anti Jan 31, 2009

    sorry I thought it was free..thanks

  • Shahid Electronics
    Shahid Electronics May 11, 2010

    At fixya, we just give info. we do not sale lens assembly here.
    You need to buy lens from any part shop.



  • Shahid Electronics
    Shahid Electronics May 11, 2010

    Its problem of lens assembly, requires replacement.

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I had the same problem with the lens, here how you can fix the error, when the lens is coming out gently pull it until you here a small click then try to take a pic and your back in business. it really works

Posted on May 06, 2009

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1 Answer

Hello i have a sony dsc-w35/w55 camera and when i switch it on i get access then it bleps and says turn off power and on again but still cannot get to operate .Can it be fixed?


Hi,
Due to malfunctioning of FLASH UNIT assembly this message appears"turn off the power and on again". A very common problem in these models. Just replace the COMPLETE FLASH ASSY and camera will work fine again. The detail of part is given below:

1- For DSC-W55 Part Number Description

A-1231-877-A ST-133 BOARD, COMPLETE
2- For DSC-W35

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Thanks.

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" " lens pops in & out twice & the screen says access then screen says turn power off and on again. Sony Cybershot dsc w55


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Feb 05, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Have Access problem for DSC W55 and requests that I turn power on/off but still doesn't work.


I had the same problem with my camera. After doing some research I learned that the focus/lens may be stuck. So I opened up my camera, wiggled the lens a little, put the camera back together and it worked again. Good luck!

Sep 12, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

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My Sony DSC-w55 turns on and reads on ACCESS on black screen.


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Aug 10, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

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Sony DSC-W55 Access Message - lenses going in & out automatically


Please remove the Battery from the Camera then reinsert it after two minutes. Make sure that the Battery is fully charged. if menu options are accessible on the Camera then reset it to the original factory settings. Please follow the steps that are mentioned below to reset the Camera to the original factory settings:

(i) Please turn ON the Camera.
(ii) Then use the control button on the Camera to the select the Setup (setting) option.
(iii) Next, select the Setup1 option then "initialize".

Performing the above mentioned steps will reset the Camera to the original factory settings. If the issue persists then service will be required.

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Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

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that's exactly what's happening with mine as well.
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1 Answer

Access error


turn on take hold of the end of the lense then gently pull and twist you may hear a click but dont force it then turn off and on again and the problem should be solved

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