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Hi The default lock code is 12345. If you changed it and forgot the security code please contacts your device dealer. They will reinstall the software fully and they will bring your mobile to default security code so that you can open your phone. NOTE: While reinstalling the software all your contacts will be deleted. While reinstall the software, device dealer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will start the process. Reinstalling of software is FREE Thank You