Question about Creative Labs Zen MicroPhoto MP3 Player
I need to reformat my creative zen microphoto 8GB.. i gave it to a friend to use and she broke it.. it was just stuck on the creative zen logo.. when you take the battery out, and back in; still does not help.. i know i need to reformat it but i am going to need step by step instructions on how to do this.. can someone give me step by step instructions of what i need to do. thank you very much
Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.
Posted on Aug 07, 2007
Ok it come to that screen but buttons won't move. what can i do
Posted on Jul 31, 2008
Does your computer recognize the device? while the player is connected, open your my computer folder and right click on the device if it appears. then click on format. After format is done, disconnect device and it should reboot. then you may have to reload the firmware from the creative website.
Posted on Jul 29, 2007
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Posted on Jan 02, 2017
slide the back off, take out the battery, put it back in while holding the power switch on. THis brings up the Recovery Menu, from where you have various options, formatting being but one.
Posted on Oct 07, 2007
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