I have fitted 2 new in cartridges black and colour, the light on the front of the printer... on/off switch just blinks and the printer will not print out any information??? Is there a procedure to reset up the printheads. HHHelp.
Many thanks N.R.higgins
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First of all understand what is cartridge the you can solve your problem your self in future if related same: The cartridge contains two parts 1. ink tank, 2. Pen(electronic nozzles controlled by mother board).. Ink tank contains ink & main source to pen to write,.. if ink is over you wont get any image.Ink is there but pen is not writing then no use..both conbination has work to gether to create image..As you said ink is there, but pen is not working due to ecetronic nozzles are faulty & this information with mother board, that's why its indicating that replace the cartrdige..And we can't repair it because of micro technology. See fig: 1. Container, 2.Nozzles. 3. Electronic contacts to control nozzles..
HP 21 black and HP 22 tricolor cartridges are the cartridges compatible with HP DESKJET D1560.HP 27 and 28 won't work with your printer because they won't get recognized by the machine.It will only give you an error message like incompatible cartridges.
Just do one thing take out both the cart
Insert black one only and then close the door if it blinks then just take out the black cart and insert the color one and close the door and check if its fine or not
If its not blinking then its a cart issue
if its still blinking and cartriges are new its a definate problem with the printer
ITS NOT THE BLACK CARTRIDGE!!! Try changing the colour cartridge and see what happens. When a 9600 checks ink levels it does the black ink first, then the colour, if the colour is low it goes back and checks the black again but will constantly give an error message for the black cartridge. Sounds bizarre but try just the black cartridge in with no colour. print a test page in black only, if that does not print then it is a fault. Also make sure the driver is updated!!!