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The computer will not recognize the printer My problem is similar I have a new all in one Hp Officejet 4580 and the computer that I want to use it on is running Xp service pack 3 .I have connected the usb onto my notebook and the new hardware is there.I have updated all the drivers,Bios etc I am at a loss any help would be appreciated Dave This assistant will not even recognise my printer but it is an Officejet J4580

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Hi!
if u already installed the driver remove it. Don't power on the printer install the driver . at the time of installation the software will tell you plz power on the printer or connect the printer. then you switch on the printer & connect the usb with your pc.i hope it will work for u.
if not solved change the usb cable and try again.

Posted on Jan 30, 2009

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