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it is just because there is something which is moved from within. . may be due to a fall or a hit. . so that thing is obstructing ur lens and the lens cant close. . so u will have to get it opened by an authorized service man and it will be done. . no other option. .
This seems to happen when something (water, sand, dust) gets trapped in
the lens mechanism. Has the camera been somewhere filthy before?
recommended methods include taping on the bottom of the camera,
rapping it on a table, and pressing hard on the lens. If the lens moves
when you turn the camera on, try keeping your hand on it so that it's
forced back into the camera body. A can of compressed air squirted
around the lens is also a possible fix... but be super careful with
that stuff, a good hard blow of breath might be safer.
not recommending that you do crazy stuff to your camera, but if you're
careful you may be able to get it working again without having to get