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TOMTOM Home on a Mac quits when adding maps

I have recently downloaded and installed TOMTOM Home application on my MacBook/OS X 10.4.11, to update my TOMTOM One 1st Edition.
The application installs the updated firmware without any problems, but quits when adding the free Great Britain map. The error message is always the same, telling me the application has quit unexpectedly.
I have tried the same procedure on a Windows XP laptop and the that doesn't even show any maps available to download.
I did a backup of my device many years ago on a PC, but can't find it, So now my SatNav is unusable.
All help welcome
Many thanks
Colin.

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  • Anonymous May 15, 2009

    It is the same for me.

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3 Suggested Answers

  • 1 Answer

SOURCE: No maps found error on tomtom 3rd edition

tomtom one wont switch on

Posted on Feb 07, 2009


  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

Mx Man
  • 45 Answers

SOURCE: No Maps found on TomTom One XL

You were able to successfully download windows files with your Mac and transfer them to your Tom Tom? I'd suggest trying the transaction again, but doing it with a windows machine. (Trust me, I have a Mac and I realize how unwell it likes to play with Windows.) {But I wouldn't trade it}

Posted on Aug 20, 2009

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