- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi There, what your going to have to do is reload the operating system onto the device, download blackberry desktop manger from blackberry.com, then get your software from your carriers website (at&t www.att.com/bbdownloads or tmobile support.tmobile.com) and follow your carriers steps to load that operating system
Go to the blackberry site and download the blackberry desktop manager. After this must have been downloaded on your computer, please run it and open it.
Connect your blackberry to your computer and initialize the Blackberry Desktop Manager and it would show connected once it is connected to your blackberry. You can click on the menu and go ahead to click on add and remove software to reinstall you device software.
Sorry to hear that happened.One of the operating files has become corrupt, which sometimes happens with Blackberrys. If you go to www.blackberry.com/support and search KB11320 and KB12532 you should be able to fix it yourself. The steps are long and involved or I would type the solution here for you.