Moto v3i unable to send sms and diff in receiving/making calls
Hi there, my moto v3i cannot send sms, whenever i start to type an alphabet it got stuck, and i need to restart the phone again and again.same goes for outgoing/incoming call, its only can stand for 10 minutes and + then it will automatically drop.i've try to make a a master reset for my phone but nothing chg.i really appreciate and hope u can help me on this matter.kindly assist.tq
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
there are several factors why you are unable to send and receive messages and make outgoing calls and receive incoming calls.
network issue: are you the only one experiencing the problem? try to check with someone who is on the same location and is using the same network as you if he or she is experiencing the same problem as you. if yes, then it may be a problem with your network.
make sure that you have good signal and contact your service provider too and ask them if they have an ongoing maintenance in the area and ask if the sms and calls services are activated on your account
phone issue: if you have a good signal and still can't send, receive text messages, do and receive incoming, outgoing calls, try to do these: call the service provider and ask for the default network pin, then go to the settings of your phone, call settings, call barring, deactivate all barring
try inserting your sim card to another phone and try to send an sms
turn off your phone, remove battery and sim card and then wait for a few seconds, then put back the sim and battery and turn on the phone then try to send an sms
There is no problem with you mobile phone, if you are unable to send the sms this means there is a problem with the service provider, I request you to contact your service provider (Airtel,idea,tata), they will provide you the settings and a sms center number to feed in your phone to send the sms.
there are only settings on the phone that will stop sending of messages, settings will not stop the receiving of messages (unless their mms - picture messages). I would suggest you speak to your network as it maybe something on your account at their end that needs fixing?
Incoming mesages (sms) are directed at your mobile number so the phone will receive them as you do a call.
Let us know how you get on?
I recently helped my uncle with this problem by correcting the 'Message Centre Number' which is provided by the network provider. You will probably have to give your network provider a call and make sure you have the correct number entered on your phone. In the case of my uncle's phone, only part of the number was entered on his phone, so it needed to be complete before he could send SMS, even though he could receive them. Hope that helps.