Question about Dell OptiPlex GX110 PC Desktop

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Password problem i got a computer from a friend when you turn it on it says primary hard drive not found then below that it saystype the password enter to leave passwordenabled or press ctrl enter to disable password

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Re: password problem

If you don't care about the information on the hard drive, use a boot cd for your operating system (windows/linux/unix...whatever) to reformat the hard drive and then install it on the newly formated hard drive

Posted on Jul 28, 2007

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After I turn on my computer I get a message that says; Primary drive 0 not found, primary drive 1 not found, secondary drive 1 not found, strike f1 key to continue, f2 to run the setup utility.

If you have a spare working hard drive to test in this computer, swap it out with the existing one. All you have to do is verify that a drive is found during the post. If you get the same message, I would suspect the IDE controller on the motherboard has failed. With the age of the computer (5 years), I would suggest getting a new or used computer to replace it. You may be able to find a replacement motherboard for it, but then to keep it legal with a Windows operating system, you have to locate a motherboard of the same make/model.

Aug 26, 2010 | Dell Dimension 3000 PC Desktop

1 Answer

Dell: Primary hard drive 0 not found Primary

Sorry, but this isn't a good sign. Drive 0 is most likely your main hard drive, and only if you have a second one would you computer ever find anything on Drive 1.
I would check the connections inside from the motherboard to the hard drive, as well as from the power supply to the hard drive.
Here's the manual:
Also, if you boot your computer to the Dell copy of Windows, go through the motions of reinstalling Windows and you probably won't be able to detect any drive to install it on.
You'll most likely need to replace the hard drive altogether. Sorry!
Hope this was helpful for you (even though it was bad news)! If so, please give a rating!

Mar 09, 2010 | Dell Optiplex GX60 PC Desktop

1 Answer

It will come on but it says primary hard disk drive 0 found and secondary hard disk drive 1 not found

  • Hi, there are (3) three areas that you can search to find: Hard Disk Drives. 1. From the Desktop, click on the Computer Icon to open the "Hard Drives (window)," next find the Hard Disk Drive (1), this is the "Primary" (C:) Drive. 2. Next, in the Devices with Removable Storage (1)below is the "Secondary" Drive, this will be the (CD or DVD Drives (D:), for "External Drives" the drives locations will be (E: or F:). 3. "If the CD, or DVD Drive is present in this area?" Right click to open, select the Properties "icon" the window opens; in the "All disk drives" (block), select, and "highlight" the CD or DVD Drive, next click on the Propertie's button below! 4. In the Device Status (block), see: if the device is "working properly?" Next, click on the Drives button, select to "Update Drivers." Note: The computer screen may "blink' (3-5 times), this means the update has taken place, Click on the "Apply and OK buttons, to finish. "You may be ask to "Restart the computer, if not? Restart the computer." *The "Second" area is the "All Programs" in the Start Menu, scroll to find: Media Disk Player. Select to open, click on "Setup, and Install." Follow all instruction carefully! *The "Third" area is in the Control Panel from the Start Menu; find in the (right pane). Open the "Contol Panel" go to, and select Hardware and Sound, in the next window, click to open the Device Manager; scroll to find: DVD/CD-ROM drives. Click to open; do the same as above instructions, step by step. "Did this solution help? If so, Helpful Ratings Feedback is appreciated, thanks paul7of9"

Feb 15, 2010 | Dell OptiPlex GX110 PC Desktop

3 Answers

My computer cannot find he primary hard drive

Hi friend,

this is not your system problem. it is your wire problem. You need to change your hard drive cable then try.

Dec 17, 2009 | Dell Dimension 3000 PC Desktop

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Hi My hard drive crashed can it is old can it be

Most likely scenario is the drive is dead, but also the BIOS on your computer is old itself, I believe there are a few BIOS upgrades available for that model, might want to check with Dell support site. If you have access to another computer, there is a way to check your drive. Go to a computer retail store or on Ebay, but a EIDE/SATA to USB adapter. This will allow you to take a hard drive out of the case and attach this adpter to it and plug the usb side into another computer, laptop, doesn't matter...that computer will read the drive as an external hard drive....if the drive is indeed still viable. If it is, this would be a good time to save your files to the other computer for safe keeping until you can get your other system back on its feet.

Oct 10, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

Dell Dimensions 2400 Primary Drive 0 Not Found

For this problem it only means that the Hard Disk of the computer is not being detected

Try doing the ff:
  • reseat the IDE or SATA cable of the Hard Disk
  • Clean the port where the cable is connected (make sure that the computer is unplug)
  • reboot the computer
  • if problem persist contact computer manufacturer
Hope this will help

Sep 24, 2009 | Dell Dimension 2400 PC Desktop

1 Answer

I've installed a new hard drive and put in more RAM on my Desktop. Now i get this message WHAT DO I DO. The amount of system memory has changed. Primary hard disk drive 1 not found Strike the F1 key to...

Strike F2 to go to the bios to run the setup utility

Don't touch anything , save and reboot

If primary hard disk still not found

reboot press F2 to re-enter the bios

Look for Auto Detect Hard Disks

if the computer shows a hard drive is detected

set the drive to LBA if possible

save and reboot


Sep 15, 2008 | PC Desktops

1 Answer

BIOS changed primary drive and I do not have password to change.

well it add ons just dont have it pluged in extnal one one u boot up or go in bios tell it to boot up off set boot protiory to that hard drive 1st in the list disable all others if u can also ok

Jan 23, 2008 | Compaq d530 CMT PC Desktop

2 Answers

Won't boot

Just reformat, see if that helps.

Oct 18, 2007 | Dell Dimension 3000 PC Desktop

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