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I spent as many as Rs.9500 for buying Pinnacle Sat Pro USB (450e) External TV tuner card hoping that it will give me excellent capture quality, but I am very sad to see that the tuner box does not recognize the Tata sky signals at all. This card has three slots in the back. One is for power adapter, another for USB port and third one for connecting the co-axial cable coming from Tata dish directly to this port. (which means that set-top box of Tata sky is not of any use..) After entire set-up was done as per the instructions, the set-up window prompted me to insert the cable coming from dish to the back of the card. I did but nothing happened.. When I clicked on Next a list of sattelites from across the world came which did not include INSAT 4A - the only one being used by Tata sky. I tried talking to the customer care in India, US - but none were able to resolve my problem. Is there anyone here who is using similar TV tuner box with DTH operator? Please provide me the solution.. My mind is simply in turmoil...The dealer would not accept the package back based on the reason that INSAT 4a is not in the list included in software. therefore, I will not get refund either. The only way is to keep this box with me and find some solution.

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I know that the

Posted on Jul 09, 2009

  • Krishna Raju Jul 09, 2009


    I know that the shopkeeper won't take your TV tunor card back and refund your money, but you have to convinse him to replace the TV tunor card to another type of TV tunor card which has AV connection to connect to your set top box.

    The second option is you can purchase an AV to RF converter, which you can use as a junction in between your set top box and the TV tunor card. You have to connect two seperate AV cables (Audio and Video cables respectively to the sockets) from the set top box to the AV to RF converter. RF output connection from the AV to RF converter should be connected to your TV tunor card using a coaxial cable. This will definately work with a slightly deminished picture quality than the first option.

    Thanks and Regards,



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