Question about SanDisk Sansa e250 MP3 Player

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Windows vista compatibility

Windows vista didn't recognize my sansa e250, i tried everything that i could, i don't know what to do,, can u help me?

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Re: windows vista compatibility

You need to download the sansaupdater from the scandisk website and update the firmware that should fix the issue

Posted on Sep 01, 2007

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Re: windows vista compatibility

Ive got vista and ive had no problems with it the only thing i can thing of is that your usb port is not a high performance port

Posted on Jul 29, 2007

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My sansa mp3 player isn`t recognized by the computer

It may depend on your operating system, but there are known issues in vista. There is also a hotfix from microsoft. This is from the Sansa Website FAQs at

My Sansa player is not recognized by my computer when I connect it.

The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.

The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player:

SOLUTION 1 – Download and install the latest Windows Media Player

SOLUTION 2 – If that didn’t help, and you are running Windows Vista, apply the following hotfix - KB940199

SOLUTION 3 – If that didn’t help, download and Install the MTP Porting Kit (click here)

SOLUTION 4 – If that didn’t help, try connecting the device to the PC using MSC mode

On the Clip: Go to Settings > USB mode & choose MSC

I hope this helps and please don't forget to rate my answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa fuze will not connect ,i am running win vista

Get the Vista-compatible software from Sandisk's website.

Dec 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer reconizing mp3 player

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 - MTP Mode not working with Windows Vista

Get the vista compatible software from Sandisk's website

Aug 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Recognizing Sansa e250 on windows vista

Code 10 solution - uninstall all of your Sansa hardware completely, and then reinstall it

Jun 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 media converter disk

Double-check Sansa's website to see if they have a Vista-compat version of the software. If they do not, this is going to be a major issue, because you have to resync with Rhapsody every 30 days.

Apr 12, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Bought refurb

The drivers necessary are part of Windows Media player 10, or higher. As long as you have Windows XP / SP2, or Vista and Windows Media Player, your device will work with your computer.

Sep 02, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Windows vista, doesn't recognize my sansa e200

Hey, the best solution is to switch your sansa from MTP to MSC mode in USB Mode. Its working for me.......


Jun 29, 2007 | SanDisk Sansa e250 MP3 Player

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