Hi, I just pressed the button, as always, and the lghts went on, but it did't turn on. Also, the computer doesn't recognize it, although the ipod is charging when connected to the computer. Can you please help me?
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Re: my ibeat pink ipod doesn't turn on
I'm afraid I won't be able to help you much with this one. There is no recovery software for this player, no firmware updates, and no technical info from the company's website. The Trekstor website, does, however, have an e-mail request form where you can ask for help via e-mail: http://www.trekstor.us/en/products/detail_mp3.php?pid=69&page=7
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Hi You can try the troubleshooting guide below, If in case the troubleshooting guide will not work I highly suggest to contact apple technical support . iPod Nano 2nd Generation Troubleshooting The second generation iPod introduced a new design and lots of improvements to the player's technology. The new Nano boasted a new enclosure made of aluminum, a slimmer design with rounded corners, a brighter screen, new headphones and a wide selection of colors. The flash drive made hard drive failure less likely, making these a long-lasting mp3 player option. The iPod Nano can fail eventually, but when yours looks dead, all may not be lost. Hold and ChargeThe first thing to do if you have an iPod that is not turning on is to check to see if the hold button it is engaged. If it is, slide the button to the left to take the iPod off hold and see if the buttons work. If not, check to see whether the iPod is charged. Try plugging your iPod into your computer or a wall socket. If the iPod does not respond, do further troubleshooting. RestartAfter checking to see if your iPod is charged, you should try restarting your iPod. Hold down the menu and center button on your iPod until it restarts. You will see the Apple icon. If this does not work, move to the next step. RetryTry another USB cord if your computer does not recognize the iPod. If the new USB cord works, it was the previous USB cord at fault. ResetIf your computer does not recognize your iPod, try restarting the the computer. It may be that the software on your computer is at fault, and not the actual iPod. ReinstallIf your iPod is not recognized by your computer, try reinstalling iTunes. Sometimes a fault in the iTunes software will prevent the iPod from being recognized by your computer. Download the iTunes software from the Apple website and install on your computer. RestoreIf your iPod is not responding, you may need to restore. If your computer recognizes your iPod select your iPod from the left menu in iTunes. Click the restore button from the menu under the picture of your iPod. Make sure that all of the music on your iPod is backed up somewhere else, as the restore will erase the contents of your iPod.
1. Verify if your pc passes the system requirements. (a) usb 2.0 port (b) You are running the latest version of itunes
2. Recharge your iPod Touch
3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.
4. Restart iPod Touch. Do the following steps:
To restart iPod touch, first turn iPod touch off by
pressing and holding the Sleep/Wake button until a red slider appears.
Slide your finger across the slider and iPod touch will turn off after a
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears. Is iPod touch not responding? To reset iPod touch, press and hold the
Sleep/Wake button and the Home button at the same time for at least 10
seconds, until the Apple logo appears.
5. Restart your computer then reconnect your iPod Touch
6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.
7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.
If you find this helpful, kindly click the thumbs up button. Thanks! :)
Have you tried a reset? Press and hold the menu and center buttons for about 5 seconds - until the Apple logo shows on the screen. It is easiest to do this with the iPod on a hard surface and use two fingers to press the buttons at the same time. You may need to precede this with switching the hold switch on/off 10 times. Also if the battery is really weak try the above with the iPod plugged in. Itunes would not let you "overload" the disk although the disk can fail especially if dropped while playing.
put your ipod in disk mode by following these steps. press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons. whena check mark appears plug it into you computer and it should detect and mount. add music and have fun.
Actually this issue shouldn't really be that difficult to resolve. :) A simple reset should take care of it being frozen on the connected screen. Below I have posted a step by step on resetting an iPod.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
As soon as you see the apple icon appear disconnect the iPod from your computer. After the iPod completely loads. reconnect it to make sure it is connecting and loading correctly. If this does not resolve your issue for any reason please do let me know. I have a few other options we could attempt. :) and the feed back is always good. It lets me know if I am actually helping people with they're issue's or not.
Make sure the hold/lock is not engaged first.
If not, try the 5 R's The 5 R's for Apple iPods – www.apple.com/support These are for Nano, but they apply to all iPods: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod Nano. If one of the following doesn’t help, read on for solutions to specific problems. - Reset your iPod Nano. See “General Suggestions,” below. - Retry with a different USB port if you cannot see iPod Nano in iTunes. - Restart your computer and make sure you have the latest software updates installed. - Reinstall iPod and iTunes software from the latest versions on the web. - Restore your iPod Nano. See “Updating and Restoring iPod Software” on page whatever. -Tha Mp3 Doctor
hi there did you try to reset the iPod by holding the MENU and center button?
to do that first lock the itune then press and Hold MENU and Center Button by 7sec. then apple loge appears means the ipod had been reset. ok!