Question about HP ScanJet 2400 Flatbed Scanner

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My HP scanjet 2400 light dose not move when the comand is given

The scanning is not done . plz solve the problem.

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  • BAJABER Feb 07, 2009

    I face the same problem. the light hanging in the middle. when i installed a new driver everthing goes well. but after ten days the problem show up again. ANY HELP.

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  • Master
  • 404 Answers

Hi,
From your brief description it sounds like the drive belt has either broken or the motor/gearbox that moves the scanning beam is faulty.
With all the best intentions you will probably find parts and labour for a repair will out weigh the cost of a New replacement.
Hope this helped, please remember to appraise my Free efforts by pressing the Blue Button,
Paul 'W' U.K.

Posted on Jan 30, 2009

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Posted on Jan 02, 2017

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I'm using a HP Scanjet 2400 scanner. After I scanned the document or pictures, there is a yellow background on the upper and lower portion of the image.


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Error in Scanning


Sorry to ask u ,how old it is,this kind of problem is found due to following reasons

1)driver software:uninstall n reinstall driver
2)scanner is dusty:clean the scanner from inside
3)inner scanner cable(black cable) defective:replace cable

but before all try this
1)go to my computer,u can see icon of scanjet 2400
2)right clk,clk get pictures.....,new window will open,
3)click preview n wait n see does it shows the preview?
4)if it shows preview then reinstall hp director,or try above mentioned steps,definately the problem will be solved,
thnx

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1 Answer

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Same problem as above with my HP scanjet 2400.

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