Question about Panasonic DMR-EX85EB-S DVD Recorder/HDD Recorder

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Panasonic DMR-EX85 fault code U99

Read directions that came with unit and it says to turn off and back on does not come on cannot hear hard drive niose.has clock function turn on U99 appears. can you please assist

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This is the solution from the on line owners manual for you product at www. panasonic.com. U99 ≥The unit fails to operate properly. Press [POWER í/I] on the main unit to switch the unit to
standby. Now press [POWER í/I] on the main unit again to turn the unit on. I hope this helps you with your problem.

Posted on May 19, 2009

  • stoneheaded Jun 08, 2009

    Here is customer support website information. You unit is having a problem with a component failure. It is probably in the power supply and has gone into the protection mode. You will have to get in touch with Panasonic for testing and service. Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/support
    or, contact us via the web at: http://www.panasonic.com/contactinfo
    You may also contact us directly at:
    1-800-211-PANA (7262),
    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
    For hearing or speech impaired TTY users, TTY : 1-877-833-8855
    Accessory Purchases
    Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com
    or, send your request by E-mail to:
    npcparts@panasonic.com
    You may also contact us directly at:
    1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday ? Friday 9 am to 8 pm, EST.)
    Panasonic Services Company
    20421 84th Avenue South, Kent, WA 98032
    (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) I hope this helps you with your problem.

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I am getting a U99 error code. The only function


The "U99" error code signifies a "general communications failure."
It is not associated with one specific problem.
It can be related to the version of firmware your DVD recorder is currently using and it has been associated with the TV Guide on screen guide.

If your unit displays U99, turn the power off-unplug the
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Panasonic Video/dvd player DMR ES30v Fault code U99


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U99


A U99 error code signifies a general communications failure and is not associated with any specific problem. It could even be related to the firmware version of your DVD recorder.

Try turning off the power and unplugging off-unplug for at least five minutes before reconnecting.

If U99 reoccurs, you should contact the Global Service Center Network for assistance.

Good luck!

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Panasonic dvd recorder DMR-ex85 wont read any DVD disc Drive clicking and sounds like its not loading I got the same problem with Panasonic DMR-EX85, 18 months old. It happened out of the blue. After...


Here is the Panasonic USA support information. Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) I hope this helps you with your problem.

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Hi there, this is what Panasonic say.... The "U99" error code signifies a "general communications failure."
It is not associated with one specific problem.
It can be related to the version of firmware your DVD recorder is currently using and it has been associated with the TV Guide on screen guide.

If your unit displays U99, turn the power off-unplug the
unit for 5 minutes, and reconnect the power.

If U99 reoccurs, please contact the Global Service Center Network for assistance.

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