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Will not reboot

Removed Avant anti virus program and it eqested a reboot. Said yes and now the screen has gone black and won't reboot. Blue light is on on the power button but when I press it nothing happens

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Try rebooting the Laptop and as it is booting up,keep tapping the F2 key this should bring you into the system bios.
If you can get this far,,press F10 and save,,then as it is booting again press F10 again,,this should bring up a menu choice,,choose Safe start with networking.
If you can get this far you can go to "Start" "Programs" "Accessories" then "System Tools" Then "System Restore" from here you should be able to roll your computer back to a previous date.

Posted on Jan 30, 2009

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1 Answer

Blue screen


You probably have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Aug 23, 2012 | Samsung R580JBB1 Notebook PC - Intel Core...

1 Answer

Aspire one D225 notebook has blue screen won't boot


Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Aug 21, 2012 | Acer Aspire One PC Notebook

1 Answer

Now my computer won't shut down... windows closes then goes to a blue screen and reboots. The only way I can shut it down is to hold the start button until its off??


You might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira.

You should be in pretty good shape if you run and install all of these programs.

Jul 12, 2012 | HP Computers & Internet

1 Answer

I can't get google chrome to delete from my computer. It has messed it good. It acts like it has a virus.


Lily,
Google Chrome is a great program. I'll bet you do have a virus desquised as Google Chrome.
Download: Malwarebytes Anti-Malware at http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=rb_content;main
Delete all that it finds, Reboot. Run it again and tell me if it's not better.

Dec 30, 2011 | Toshiba Satellite L455D-S5976 Notebook

1 Answer

Tying to install kaspersky anti virus programme.its coming up to remove norton anti virus which ive removed all norton programmes but its still saying remove norton virurs


If you did a reboot then it should be gone however; Norton is notorious for not removing all of its little registry stragglers after uninstall. They have a program that will go in and grab the remnants.

Please see

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

Also please offer a review if this was helpful and a thumbs up :)

Aug 25, 2011 | ASUS Computers & Internet

1 Answer

Blue screen and freezes randomly


There could be hard disk errors that need to be fixed, or there could be files in your OS that are missing. First you should login to an account that has administrator privileges and go to Start, select Run and in the Run window type CMD and then hit enter to bring up your command prompt. If you're using Vista or Windows 7, go to the Start Orb and type CMD into the search bar, then right+click CMD and pick "Run as Administrator." Now, in the command prompt, type SFC /SCANNOW and hit enter. If you're missing any files you will be prompted to insert your Windows disc, it is quite possible that you don't have one, but the main reason you're doing this is to see if you're missing OS files because if you are then that will immediately explain the blue screens and freezes because parts of your Operating System are gone. Anyway, it will prompt you for a specific disc, if you don't have it and you don't know anyone who has it then you can't complete the scan, so stop/cancel it and run it again when you get the CD. For now though, let's work with what we have. We want to see if your harddrive is damaged. In command prompt type CHKDSK /R this will scan your harddrive for errors and repair them on the next reboot (this scan will take at least 40min). After all of that, you should run a PC/Registry optimizer such as Glary Utilities http://www.glaryutilities.com/ (I prefer this one because it's free and simple to use. Tell it to scan after you install it and then tell it to repair the issues it finds.
Scanning with an anti-malware program, an anti-rootkit program, and an anti-spyware program certainly won't hurt anything. The 3 free programs I use are

http://www.malwarebytes.org/ -- Anti-Malware
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html -- Anti-Rootkit
http://www.superantispyware.com/ -- Anti-spyware
If you don't have any antivirus program installed, Avast! http://www.avast.com/lp-upgrade-4-5-free# Is a great one, but it does not work well at all with other anti-virus programs, so don't install it if you have another anti-virus program (such as Norton Antivirus, Panda Anti-virus) running.

Hope this helps!

Dec 16, 2010 | Microsoft Computers & Internet

1 Answer

Matrix when booting up.


Make sure you run an updated anti-virus program on the machine in Safe-Mode. You will also want to scan for any root-kits or malware that could be infecting your machine. The thing about malware and root kits is that they appear to be removed (when using an anti-virus program) but can reside in the boot record, so when you reboot, the machine automatically loads the root kit and infects your machine again. I would also scan for spy ware.

Here are some programs you could try:

MalwareBytes (run in safe mode first)

Vipre or kaspersky anti-virus (run in safe mode after malware bytes)

AdAware (scans for spyware, run in safemode as well)

Seek and destroy is another good scanner to run as well.

Failing all those scans, you should backup any important files and reformat the hard drive and reinstall the OS. If there is still a problem, then chances are this is a hardware issue.

Mar 27, 2009 | Toshiba Qosmio G25-AV513 Notebook

3 Answers

System Service Exception Error (Blue Screen) - Acer AX1200


If you can reboot to Safe Mode and select "Last Known Good Configuration" it will be best but if you can't then you have to completely shut- down and reboot with your Restore or Windows CD and select the options to do a "Repair"

Jan 02, 2009 | Acer Aspire 3680 Laptop

1 Answer

Apparantly my anti-virus is turned off. I do not know how to turn it on. Anti-virus sub is DWDXPVWDB6VM


Please post which Anti Virus program you are referring to (Norton, Symantec, AVG, Avast, etc....)? As the different applications use different terminologies and knowing which one will help us help you.

At any rate I would suggest making sure your AV definitions are up to date, and if not update them. Then reboot holding the F8 key and selec "Safe Mode" when the option screen appears and press "Enter" then select your Operating system on the next screen and again press "Enter". Then select yes when the Grey pop up appears. When you see a desktop (it will look different with "Safe Mode" on all edges of the screen) you should click start, then rest over "All programs" and select your anti-virus program and run a full scan in safe mode.
I suggest this as your AV protection being turned off may suggest infection and the safe mode scan can possibly repair it.

Jul 15, 2008 | Computers & Internet

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