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USB 2.0 drivers

Thanks for your reply to my query.
Mine is Dell Optiflex 740. Seems the USB2.0 drivers are disabled.
Please let me know how can i enable the same or Install the drivers and the website from which i can achieve the same

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  • sanjana_kish Jan 30, 2009

    Hi Steve,

    Thanks for the reply. Am sorrry to say that my company's firewall is not allowing me to download that software. And even i cant share the ip address as it would be a violation to teh priciples.



    Can you do me a favor. If that is possible for you to download the USB 2.0 drivers? If yes, you can send the same via gtalk ... which i can access. Do let me know your gmail id so that i will add you.



    Regards

    SRK

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I don't know if this link will work, but if it doesn't... go to Dell's website, look for drivers, then choose your product. (it's quite easy)

http://support.ap.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=au&l=en&s=gen&~mode=popup&file=176721

USB2 drivers are often bundled with the manufacturers "Chipset drivers". Try the link above. Download, install, then:

Try hitting "reinstall driver" from where you were in your screenshot, then allow it to automatically search, including Windows update.

That is the shortest, easiest way, but it might not work. There are too many variables in the equation.

If you want me to remote-control your PC and have a shot, let me know your IP address, username and password (for Windows). You can set up a temporary second account if you wish. I'm in Sydney, Australia... so a time where i'm awake would be good!

-Steve

Posted on Jan 30, 2009

  • Steve Rand
    Steve Rand Jan 30, 2009

    I don't use gtalk... but why are you not going to your IT department with this question?



    I would imagine you could also call Dell support in India or Malaysia if the PC is under a business contract?



    Otherwise, getting the files to you and getting it all installed is going to be long and tedious.

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