I have inserted a cd into my cd/dvd drive and here the drive clicking but is not reading the disk. I have a young son and he would open and close my cd drive, so not sure if that is p;aying any role in this. I have a Dell Inspiron 1100.
Is there another way to try to run the disk...it is not recognized when I hit the start/my computer/d: drive for cd/dvd rom drive...any suggestions?
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Check your computer drivers for that drive. It may be a driver error. It has happened to me before and I fixed it by reinstalling the drivers. It should be a software issue if you can still read CD disks.
goto run and type "compmgmt.msc"(without quotes) and select disc management if the dvd drive is showing below the hard disks means your dvd drive is working fine only thing you have to do is to right click on the CD-Rom 0 and change drive letter and paths to it .if the CD ROM option is not seen in disk management then you have to go to the device manager option under computer management and expand cd/dvd -rom drives and you will find your dvd drive model if not that means that your dvd drive has got hardware problem
Try an external DVD drive that you can connect to your USB port. The drive you have in the laptop either has a dirty laser lens, which you can carefully clean with a "Q" and alcohol, or the laser itself may be going out. The drive can be replaced.
You mentioned you have a cd-rom. If you can play movies (DVD) it is more likely a DVD drive instead of a cd-rom. CD-ROMs can only read data or music.
Greetings my friend, regarding on your problem try to check or clean your CD/DVD ROM. Try to clean it with disk cleaner cause sometimes we forgot to cleam the important part of CD/DVD ROM its eye the one that reads all the dat in the disk. So try to clean it and play the disk again after you clean. Also try to clean also the disk you want to insert in your CD/DVD ROM in order to prevent this problem again.
I'm assuming you have tried a different dvd also and no joy, but it may need a lens clean or it is unable to read dvd anymore as the tracks are closer together than a cd and the alignment of the laser is faulty.
Notebook roms are replaceable but only mainly from your notebook manufacturer.
You could also use an external dvd writer via usb, although this then doesn't make your notebook as portable, if you need to read a dvd disc.