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We had a big ice storm and my internet was offline now that it is back up my router does not work on the other computers. Help

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The other computers may have to be resinstalled. Click on start>control panel>Network connections
Once it is open you should see your router and click on connect


Posted on Jan 30, 2009

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My router flashes DSL, no light on the internet, ethernet and wireless flash together, and power light on. no wired or wireless internet. solution? the afternoon it happened, a lightning storm came thru...


Hey danielbartle,

Since a lighting storm came through there is a good chance your router has been fried.

I would first direct connect via your modem to see if you get a internet connection and rule out your modem as a problem. If that doesn't work I would try another ethernet cord to rule out your cord is a problem. If you get no connection directly through your modem, I would contact your ISP with your problem.

If you get a connection I would then reset the router by unplugging and waiting 30 seconds and plugging it back in.

If still nto succesful I would reset your router to defualt settings by a small button you will find on back.

If none of these work I would head to your local computer shop and pick up a new router.

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Hi, Can you provide some more details:

1. Model number of wireless router?
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This will help me provide an effcent resolution.

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hello!

-- can you get online if you connect your computer directly to your modem?
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

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Netgear Wirless Router


You need to make sure your internet is still working. Its possible the storm caused some damage to the dsl line

Can you plug a normal broadband modem in and connect to the internet?

If you can, then try unplugging your router and plugging it back in, give it a few mins to boot up and try again (if you havn't tried this already)

If still no luck you'll have to do a master reset and set your router back up and try that, however at this point I'd guess the storm killed your router.

If you havn't got a broadband modem that plugs strait in, then ring your ISP and ask them if they've had any problems thier end.

hope this helps

Tony

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