It is a new refrigerator. It frosted up and the Ice in the ice bucket congealed into a solid mass, So I took it out and let the Ice melt until it came out of the bucket. When I put it back in, the refrigerator filled it up with ice again, but nothing happens when you press the lever on the front door.
Re: The icemaker makes ice, but it won't dispense.
Rmielsen and PhyllisForbe, Your refrigerator has an auger motor that causes the ice to be dispensed when you press the ice selector on the front of the refrigerator. You could have several possible problems that will gives you the same result. The auger motor could be at fault. The ICE selector part of the control panel of the front of the refrig could be at fault. To isolate to auger or control... do the following. Remove the ice bucket or auger assembly from the freezer. Reach into the freezer compartment where the auger assembly normally would be. You should be able to see a "horse shoe shaped metal drive assembly" that would mesh with the auger assembly (ice bucket) to turn the cork screw shaped auger. Try and turn the auger drive assembly in rear of freezer to determine if motor armature is free. The is somewhat difficult to do because the auger motor is high torque, slow rpm motor, but it should turn if it is good. Sometimes the auger motor will become stuck due to a water leak, inactivity, high humidity during a defrost cycle, etc. The more possible suspect is the ICE selector assembly on the front of the refrigerator. If any function on the refrig fountain dispenser control panel goes bad...then the ice/water control assembly will need to be replaced. Hopes this helps you! HandyHenry
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Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.
Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.
Refrigerator - Icemaker Not Dispensing,or Not Making Ice
Check that the feeler arm on the icemaker is in the down position and is not blocked.
If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker.
For more information on the causes of new icemakers not making ice.
For more information on normal ice production.
Side by Side models:
The filter may be loaded with sediment that can cause low water pressure.
The water pressure must be between 40 and 120 psi.
Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production).
Test the water pressure:
Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate.
If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place.
If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced.
If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter.
If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator.
If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly.
Ice not Dispensing Due To Clumping Ice:
Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons:
Low food load:
The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting.
Lack of use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up.
If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production.
For more information on the causes of clumping cubes.
If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.
Try and access the ice dispenser assembly and check from where the water is leaking. You would need to disassemble the ice dispenser and ice maker to check this. The ice dispenser is located in the upper portion of the freezer compartment. This assembly stores ice made by the icemaker and dispenses ice on demand from the door dispenser target switch.
1. Remove the upper ice bucket tray.
2. Slide out the ice dispenser assembly.
3. Remove the ice cube solenoid linkage Phillips head screw and slide the linkage back.
4. Remove the ice crusher cover Phillips head screws (2) and remove the cover.
5. With a pair of pliers, twist off the backing plate tabs located on either side of the crusher.
6. With 2 small flat-blade screwdrivers, unlock the ice crusher locking tabs located at either side of the ice crusher.
7. Lift the ice crusher out of the bucket.
8. Remove the ice crusher back cover.
9. Remove the locking ring from the ice crusher auger.
10. Remove the plastic nut with a pair of pliers by turning it clockwise.
11. Remove the spacers and blades. The blades are numbered for reassembly.
The icemaker is located in the upper rear of the freezer compartment and supplies ice to the dispenser tub.
1. Disconnect the icemaker cable connector.
2. Remove 1/4-in. icemaker mounting screws and slide out the icemaker.
This refrigerator is equipped with an Electronic Icemaker.
Hope this helps... Please post back if you need more information.
icemaker quite? hire a new icemaker. industry joke sorry.
First things first, is it cooling ok? if yes then proceed.
im assuming it stopped making ice altogether, and not a matter of making ice but not dispensing.
If your ice bucket is located in the door itself, you have an electric eye icemaker system, which electronically determines if the bucket is full or not. this electric eye system, located on both side walls of freezer, consist of a transmitter board and a receiver board. you could have a problem with these boards, the icemaker itself, a bad water valve, or depending on the model year, a icemaker fill line that can get clogged with ice, but due to a faulty design, a fill tube heater must be installed.
if your bucket is not in the door, but located directly beneath the icemaker, then disregard the electric eye system info and the fill tube heater info as well.
Had same problem. Looked everywhere and found no solution i'm a not a repairman...they probably do not want to post so they can make 150 for a repair visit. At least try this first it may save you $$. Remove ice bucket from freezer. Remove 2 screws @ auger...remove cover and auger ....remove spring and large hex shaped shaft. heat the large shaft end with a torch and put it back in hot side toward motor until the motor end is not frozen. No torch you can use hot water...but that may freeze again.
This was happing because my flap to the ice was not closing all the way .
Manual for parts can be found here it shows ice maker parts on page 7.
Try to take some ice from the dispenser. Remove the glass and open the freezer door to look down inside the dispenser chute and see if the trap door has re-closed. If it remains open warm, humid air will enter the ice bucket and gradually freeze the cubes together. Trap door remaining open is generally caused by a rusted electrical coil which pulls the door open electrically then sticks, unable to re-close. Coil is located behind the panel that operates the dispenser. Relatively easily accessible.
well check to see if door seal is split if it is get new one!! need to see photo of the frozon over dispenser- found before that when ice not bein used alot the odd time you will have to take out the ice in the bucket crack it up and put back in try this???
First of all you need make sure that your freezer is freezing enough. Sometimes everything will seem to be freezing ok, but it won’t be cold enough to make the icemaker work. The best way is to squeeze your ice cream, if you have any that is.
Then you need to make sure that the ice level sensing arm is in the down/on position. Also make sure that the ice bucket is positioned properly so as to trigger the ice bucket sensing switch.
If all of this checks out ok, let me know and I can guide you through an icemaker diagnosis by forcing it into a harvest mode.