Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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The icemaker makes ice, but it won't dispense.

It is a new refrigerator. It frosted up and the Ice in the ice bucket congealed into a solid mass, So I took it out and let the Ice melt until it came out of the bucket. When I put it back in, the refrigerator filled it up with ice again, but nothing happens when you press the lever on the front door.

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  • PhyllisForbe Jan 31, 2009

    It makes ice but won't despense it...HELP!

  • Anonymous Feb 08, 2009

    my ice maker has the same problem... makes ice, i can hear it trying to spit it out the motor works but its not dispensing

  • PhyllisForbe May 11, 2010

    We did as you said and it's still not working. We think the problem is in the door panel. How can we take it apart and replace the broke part?

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Rmielsen and PhyllisForbe,  Your refrigerator has an auger motor that causes the ice to be dispensed when you press the ice selector on the front of the refrigerator.  You could have several possible problems that will gives you the same result.  The auger motor could be at fault. The ICE selector part of the  control panel of the front of the refrig could be at fault.  To isolate to auger or control... do the following.  Remove the ice bucket or auger assembly from the freezer. Reach into the freezer compartment where the auger assembly normally would be.  You should be able to see a "horse shoe shaped metal drive assembly" that would mesh with the auger assembly (ice bucket) to turn the cork screw shaped auger. Try and turn the auger drive assembly in rear of freezer to determine if motor armature is free.  The is somewhat difficult to do because the auger motor is high torque, slow rpm motor, but it should turn if it is good. Sometimes the auger motor will become stuck due to a water leak, inactivity, high humidity during a defrost cycle, etc.  The more possible suspect is the ICE selector assembly on the front of the refrigerator.  If any function on the refrig fountain dispenser control panel goes bad...then the ice/water control assembly will need to be replaced.  Hopes this helps you!  HandyHenry

Posted on Feb 07, 2009

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My whiropool refigator freezer ice machine makes ice but won,t dispence ice l

Posted on Jan 10, 2012

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I fixed a frozen stuck auger motor, and possibly the underlying moisture-entry problem, using a nut driver, hair-dryer, and some silicone sealant. It is described here:
http://www.fixya.com/support/t1483090-kenmore_side_side_ice_dispenser_not

Posted on Feb 07, 2009

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Posted on Jan 02, 2017

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Whirlpool model # ed5vhexvq1 side by side ...ice maker will not dispense ice..water works but it sounds as if there is no power going to icemaker from dispenser


Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.

Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.

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I have a GE Profile refrigerator, Model PFSS6PKWBSS, with icemaker on door. Water is collecting under Deli-draw and leaking down freezer door onto floor. How do I fix leak?


Hi

Try and access the ice dispenser assembly and check from where the water is leaking. You would need to disassemble the ice dispenser and ice maker to check this. The ice dispenser is located in the upper portion of the freezer compartment. This assembly stores ice made by the icemaker and dispenses ice on demand from the door dispenser target switch.
1. Remove the upper ice bucket tray.
2. Slide out the ice dispenser assembly.
3. Remove the ice cube solenoid linkage Phillips head screw and slide the linkage back.
4. Remove the ice crusher cover Phillips head screws (2) and remove the cover.
5. With a pair of pliers, twist off the backing plate tabs located on either side of the crusher.
6. With 2 small flat-blade screwdrivers, unlock the ice crusher locking tabs located at either side of the ice crusher.
7. Lift the ice crusher out of the bucket.
8. Remove the ice crusher back cover.
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11. Remove the spacers and blades. The blades are numbered for reassembly.

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1. Disconnect the icemaker cable connector.
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Hope this helps... Please post back if you need more information.
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icemaker quite? hire a new icemaker. industry joke sorry.
First things first, is it cooling ok? if yes then proceed.
im assuming it stopped making ice altogether, and not a matter of making ice but not dispensing.

If your ice bucket is located in the door itself, you have an electric eye icemaker system, which electronically determines if the bucket is full or not. this electric eye system, located on both side walls of freezer, consist of a transmitter board and a receiver board. you could have a problem with these boards, the icemaker itself, a bad water valve, or depending on the model year, a icemaker fill line that can get clogged with ice, but due to a faulty design, a fill tube heater must be installed.

if your bucket is not in the door, but located directly beneath the icemaker, then disregard the electric eye system info and the fill tube heater info as well.

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Had same problem. Looked everywhere and found no solution i'm a not a repairman...they probably do not want to post so they can make 150 for a repair visit. At least try this first it may save you $$. Remove ice bucket from freezer. Remove 2 screws @ auger...remove cover and auger ....remove spring and large hex shaped shaft. heat the large shaft end with a torch and put it back in hot side toward motor until the motor end is not frozen. No torch you can use hot water...but that may freeze again.

This was happing because my flap to the ice was not closing all the way .

Manual for parts can be found here it shows ice maker parts on page 7.

Good Luck Kono

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First of all you need make sure that your freezer is freezing enough. Sometimes everything will seem to be freezing ok, but it won’t be cold enough to make the icemaker work. The best way is to squeeze your ice cream, if you have any that is.

Then you need to make sure that the ice level sensing arm is in the down/on position.
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