Question about Lexmark 2381 Plus Matrix Printer

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Dot matrix printer. very light print on last page of form

Lexmark 2381plus printer 7 years old. I installed a new ribbon and set the forms setting all the way up. The last page of the 3 part form is very faint. I'm not sure if it is a printer problem or a form issue. Do I need a printer head, an adjustment or a new printer.

thank you for your time!!

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  • mengle23 Jan 30, 2009

    Thank you for your quick response.
    I am unable to see if the ribbon is advancing. The top copy of the form is very dark and easy to read.
    Is the ribbon ink transferred through to the last copy or is the impact what makes the impression on the 2nd and third copies? The final form is actually a return envelope. I don't know if the thickness counts twice.
    This printer has been working fine for years this is problem that recently arose.


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Hi and welcome to FixYa,

Based on your description, the printer is working, it is not a form issue, the printer head is good, an adjustment might be needed and it works, there is no reason to replace the Lexmark 2381plus printer even if it is 7 years old (not unless you would want to).

To the faint printing on the last of the 3 pages:

  • the take-up spool/wheel drawing the ribbon is not working (most likely). The ribbon is not moving hence the printer head is not striking fresh ribbon area. Check the ribbon cartridge, it may be stuck or the driving spindle where the ribbon's take-up spool/wheel locks into. It may need a bit of cleaning and/or lubrication;
  • the printer head is slightly adjusted away from the paper. Normally, there is a mechanical lever/adjustment that sets how many paper & duplicates are fed. Adjust for 1 only.
Good luck and thank you for using FixYa.

Posted on Jan 30, 2009

  • Louie  Role
    Louie Role Jan 30, 2009

    Hi again and appreciate the postback.

    Since it is the impact that actually prints, the problem maybe that it is not reaching deep enough make a clear impression on the 3rd copy. There would be no harm in adjusting the printer to a setting of 2 meaning 2 copies or even 1 (aside from the original, on top).

    Cheers.

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I have a 7 year old Lexmark 2381plus dot matrix printer. Recently, the print on the last page of the 3 part form has become very hard to read (very light). I changed the ribbon and have the form setting...


Hi and welcome to FixYa,

It would seem you posted twice.

Based on your description, the printer is working, it is not a form issue, the printer head is good, an adjustment might be needed and it works, there is no reason to replace the Lexmark 2381plus printer even if it is 7 years old (not unless you would want to).

To the faint printing on the last of the 3 pages:
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