Question about HP Pavilion dv8000z Notebook

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HP Pavillion a1017c will not accept recovery disks provided by HP

My hard drive for my HP a1017c died. I installed a new Western Digital 250GB hard drive, formatted it with the data lifeguard tools disk, and attempted to utilized the HP recovery disks provided with my computer. The recovery starts, and when it gets to the recovery main screen, I "press any button" and get an error message that states that those disks are only for use in an HP Pavillion computer. Well duh, this is what it still is. It just has a new hard drive. How do I get past this?

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Hi and welcome to FixYa,

In some instances parts of the recovery software or the computer identity are stored in a hidden partition of the original hard drive. Since the original hard drive is now faulty, there would be no way to recover them. One manner of addressing this issue is to use an OEM Windows installer. You can borrow one from a friend and use the CD key or Windows numbers printed on the sticker at the rear or side of your computer. Thereafter, drivers may be installed from the recovery CDs or downloaded from the HO Support page assuming that the networking is already functional.

Good luck and thank you for using FixYa.

Posted on Jan 30, 2009

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Well if this new hard disk you cannot recover the data because its stored in the old hard disk and data recovery is only possible in that hard disk ..You need to install fresh OS in the hard disk inorder to work on the computer ..




Good luck....

Posted on Jan 30, 2009

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Posted on Jan 02, 2017

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I have a w.d. external HD all my files is gone, so how can i get it again? but if i check the propeties the used space is it there.. so how can get back again?


To recover your WD files, please follow the below steps:

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. So really, you need to act quickly.

The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more from: http://www.western-digital-data-recovery.com/

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you can try some data recovery software. You can see
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It tells the steps how to perform data recovery.

If above does not work, you may have to format the hard drive (use quick format), and then use above mentioned software to scan again the hard drive and recover your files.

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Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
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* damaged USB cable between computer and the Passport (replace it)
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Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

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Hello sir, i recovered some imported data from my corrupted hard disk (WD2500js) but after that i could not install the windows on it. I have partitioned it three times but didn't affect. i think i need a...


I think that your disk-drive is about to "die", and the symptom of not being able to install Windows (which tries to write many files onto the disk) is a strong indicator.

Is the drive still under warranty? If so, W.D. will give you a free replacement. If not, W.D. has a 'Customer Loyalty' program -- buy a new disk-drive from their web-site, and get a discount.

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Your computer uses ATA drives which topped out around 250MB simply because manufactures switched over to SATA drives. It is a pain to change out disks on laptops since you can only have one internal drive. You then have to reload everything.
Here is one I found: Western Digital Scorpio Blue WD2500BEVE 250GB 5400 RPM 2.5" ATA-6 Internal Notebook Hard Drive -Bare Drive
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I'd consider one of the external USB disks instead to store your data, pictures, etc. You could then put it on your desktop or on a new notebook.

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1 Answer

Western Digital 250GB External Hard Drive not working


there are a couple of reasons for this. Likely the drive has not been setup in Windows. Hard drives need to setup in Disk Management. Disk Management can be found under Computer Management in the Control Panel. After you run Computer Management, expand the Storage tab and Disk Management is located there. At the bottom of the screen threre is a listing of all drives (hard and CD) located in or attached to system... You will see your new drive listed, but not active. Right click on the new drive in the bottom window and Windows will prompt you on how to configure the drive. You'll need to activate so Windows can assign a drive letter to the drive, partition and format. Once this is done, you will be able to see and use the drive under windows.

I've attached a link from Western Digital that provides their FAQ response to your issue.....

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1017&p_created=1055796499&p_sid=7R8631pj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTQsMTQmcF9wcm9kcz0yMjgsMTAxLDIxOSZwX2NhdHM9JnBfcHY9My4yMTkmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PXJlY29nbml6ZWQ*&p_li=&p_topview=1

You didn't mention what type of connection it uses (USB, etc). According to Western Digital, if you have a USB External Drive, you should get a prompt to install drivers by Windows when a new device is installed. Similar for Firewire device.... Did Windows "recognise" the new device by opening a New Device Found window? If not, try using a different USB port and/or ensure the USB port is enabled in WIndows.... The Quick Start guides for all models can also be found from the link provided above.

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