Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Not recognizing ink cartridge

I have a brother mfc-420cn. I changed all of the ink cartridges, and it says no cartridge for blue and yellow. What can I do

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  • Anonymous Feb 22, 2009

    I have the same problem. I tried to cover the plastic windows using electrical tape, but it didn't work. what eles can I do

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On the clear side of the cartridge, put a piece of electrical tape to cover the center plastic bar that sticks out. For some reason these printers have a big problem with sensing ink levels. The tape lets the sensor think the cartridge float inside is up, meaning a full cartridge. The sensors seem to have difficulty reading where the black float is inside the cartridge.

Posted on Jan 30, 2009

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Brother MFC 420CN is not printing at all. It seems to not be recognizing the printer cartridges. How do I fix?


Hi,
Here are the simple steps that can help you resolve the issue.
If your saying that the printer doesn't recognize the ink, try to remove and return the Ink cartridges. Then restart the computer. If still the same try to get the exact error messages in the LCD panel of the printer. If still the same try a different ink cartridge. And if the problem persist contact Brother support as it might be a hardware failure.
Hope this will help you resolve your issue.
thank you for choosing fixya

Mar 04, 2011 | Brother MFC 420CN All-In-One InkJet...

Tip

How to change an ink cartridge on the Brother MFC-240C


The Brother MFC-240C uses an individual cartridge for each color (black, yellow, cyan, and magenta). When one of the colors is out of ink, the printer will tell you to replace the ink cartridge. To replace a cartridge, follow the steps below.

All four cartridges are located on the right front side of the printer, behind a cover. Pull the cover forward from the side, where there is a slight cutout for you to grab. When the cover falls forward, you'll see the ink cartridge holders.

For whichever ink cartridge you are replacing, push down on the purple handle for that color. The ink cartridge holder will open and fall forward, revealing the ink cartridge itself. Push down on the cartridge holder and the cartridge should pop toward you a little bit. Grasp the cartridge and remove it.

Open the new cartridge and remove it from its wrapper. Discard the yellow cover, unless you plan to use it for the old cartridge.

Insert the new cartridge into the correct slot (from left to right: black, yellow, cyan, magenta) so that the word "brother" is right-side up and located toward the top of the cartridge. Once it is most of the way in, push the ink cartridge holder up by the purple handle until it snaps into place. Then close the ink cartridge cover.

If you were out of ink, the machine should recognize the new cartridge and perform its calibration. If it doesn't automatically recognize it, it will ask if you have changed one or more of the cartridges. Press "1" for Yes.

Once you have printed a test page with all four colors to verify that everything is working, either discard the old cartridge in the trash or save it to recycle. But don't get rid of it until you are sure the new cartridge is recognized and working.

on Jun 01, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Black ink on my Brother MFC-420CN is faint and streaky


You said you replaced the cartridges. Were they Genuine Brothers' Cartridges?

My Brother MFC-240C, does not like Generic Printer Cartridges. That sounds like your problem. Also I had with Brother's was problem with Color. Color that should be Yellow, will turn out Green, or Blue Green, etc. The Generic Cartridges, also printed lines thru the words. That's what the Companies do., so they can keep selling the ink cartridges.

Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY, or Take them to have them filled.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for the PRINTERS.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 03, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.


I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.


Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Changed all 4 cartridges, yellow, red, grey not printing. Only blue & black print


Sounds like most of the color lines (the "cables" between print head and cartridges) either have clogged ink in them, or air bubbles. Try the cleaning process found by pressing Ink Management and then Menu/Set twice. After the test print sheet is printed, answer the question(s) in the display and print up to five test prints by answering the questions. 
It should solve the problem, but if it doesn't, you should perform a heavier duty purge found in the service mode.

Jun 02, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Not recognizing cartridge


myprinter tells me"noblack ink," they are both b it is brand new cartridge why?this is the second black ink cartridge i have bought it says the same thing.i always buy "BROTHER"

Oct 27, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

MFC-420CN does not print black


My yellow cartridge was doing the same thing as your black. So I took the cartridge out, and took a flashlight to see how it works. There is like a little straw on the right hand side which goes up into the printer cartridge, this I assume is to measure the ink. I took a needle and cleaned that 'straw' thoroughly. Reseated the ink, ran cleaning and test print, and then the printer found the yellow ink! You could give that a try. It might work for you too. (I have never used any ink but Brother ink in the printer, btw.)

Apr 20, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother MFC-420CN All-In-One


unplug maqchine from power. take all carts out. wait 5 minutes. connect machine to power. insert carts as demanded. give the right answer if machine asks if the carts are changed. machine will do some cleaning.

do you use generic ink? in that case you might have clogged the printhead with wrong ink. The ph cant be cleaned anymore.

nevertheless try this (carts should be nearly full!):
press menue then start mono (blue copy) then fourtimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4. Machine will display init_all. press start mono. machine will refill tubes and
ph with fresh ink and do some cleaning. after that press 7 then 6 then 3 and start mono. machine will do a powerpurge.
press zero then 9 to do a quality test print. If it cant do the job leave maintenance by pressing 9 then 9. do the test print manually by pressing ink etc.

If you still do not see any colors the ph is clogged and cant be fixed anymore. It has to be replaced.

Dec 03, 2007 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Printer continues to say "yellow ink cartridge almost empty"


hmmm...perhaps it's a refill and brother doesn't recognize it?  Does it just give you a warning, or does it shut the machine down?

Thanks,
Erice

Oct 31, 2007 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Mfc brother printer


Something that has worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".



Sep 13, 2007 | Brother MFC 420CN All-In-One InkJet...

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