Question about Epson Stylus Pro 4800 InkJet Printer

8 Answers

Error 0001001D It's the weekend & no tech support till M_F :( New printer Green tabs pulled out & still error message. On line it says t-Bar might have come out of encoder strip or might be dirty. Where is the T-bar located & access to encoder strip so I can see if the problem is there? Help Please I'm dead in the water needing to out put films. Bayouloupgaru I have Error 0001001E problem, how can i fix this? Please anyone HELP!! I have an epson stylus Pro 4800

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  • hiroshiart Jan 30, 2009

    I still Have Error 001001E after i tryed checking
    the print heads movement and it's OK. I also
    tryed to look for any objects like jammed paper
    but everthing works. I tried the roll paper but
    after you bring paper to starting point, the
    printer will not bring paper to the ready point
    to print. also when it pushes paper from the tray
    the paper gets jammed. I check for jammed paper
    but printer is clean. Please HELP

  • hiroshiart Jan 30, 2009

    I Can't find the encoder strip to clean. Please help!!!!!

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8 Answers

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Here ya go. Here is a Repair Manual for you to Download. Let me know if you need more Help! Please Rate my Solution, I need all the Help that I can Get! Thanks!

http://www.eserviceinfo.com/download.php?fileid=33705

Posted on Jan 30, 2009

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Just click this:

P { MARGIN: 0px } UL { MARGIN-TOP: 5px; MARGIN-BOTTOM: 5px } OL { MARGIN-TOP: 5px; MARGIN-BOTTOM: 5px } http://www.wideformat.kodak.com/Support/Tech-Bulletins/files/NJ1000i%20Technical%20Bulletin%205_03072005.pdf



Regards:

Posted on Jul 07, 2009

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Epson Stylus pro 4800 inkjet printer error codes and services. There are two types of error codes. Those indicating a maintenance issue that can usually be sorted out by resetting a counter or checking something is still OK after its nominal end of life. The second set are service errors that may need a technician to fix them, although many of them seem to respond to a certain amount of informed and sensible "fiddling" about; in some the descriptions indicate the action that should be taken to resolve the problem.:

Error Codes (Maintenance)

0002 Carriage Motor / Ink Tube end of life (Clear Carriage Motor Counter)

0004 Nozzle check error

0008 RTC error (Real Time Clock) (Check the Battery and reset the Date and Time)

0010 Multi Sensor Error

0020 Print Head life counter (Reset the Head counter)

0040 Cleaner Unit end of life (Clear the Cleaner counter)

0080 Date is not set (Set the date and time (RTC))

0100 RTC Battery low (Replace the battery, and reset the RTC)

0200 Paper feed roller life (over 75,000 sheets) (Reset the ASF counter)



Error Codes (Service)

00000088 RTC (Real Time Clock) data is corrupted

00000101 Carriage Motor life (Reset Carriage Motor Counter, check for leaky ink tubes)

00000103 RTC (Real Time Clock) battery is defective

00000105 Print Head end of life (Inspect print head and reset head counter)

00010000 Paper Feed Motor encoder check error (Check Sensor and Timing Disk)

00010001 Paper Feed Motor out of step

00010002 Paper Feed Motor overcurrent (Check for mechanical binding of the feed rollers / motor)

00010003 Paper Feed Motor in-position time-out

00010004 Carriage Motor encoder check error (Check sensor and Timing Disk)

00010005 Carriage Motor out of step

00010006 Carriage Motor overcurrent (Check for mechanical binding, If not replace motor)

00010007 Carriage Motor in-position time-out

00010008 Servo interrupt watchdog time-out

00010009 System interrupt watchdog time-out

0001000A Carriage home position error (Check Sensor and mechanical components)

0001000C Platen Gap home position error (Check Sensor and mechanical components)

0001000F Carriage Motor PWM output faulty

00010010 Paper Feed Motor PWM output faulty

0001001B Head driver (TG) temperature error 

0001001D Carriage servo parameter error

0001001E Paper feed servo parameter error

00010020 CSIC read / write error

00010022 Ink type error 

00010023 RTC (Real Time Clock) (Reset RTC)

00010025 CSIC ROM communication error

00010026 RTC (Real Time Clock) communication error

00010028 Head error

00010029 Unidentified NMI

0001002A Carriage ASIC ECU error

0001002B Paper feed ASIC ECU error

0001002D Cleaning Unit end of life

0001002F 360 DPI writing time out error

00010030 Multi Sensor failure (1. Check sensor, 2. calibrate sensor, 3. replace sensor)

00010031 ASF (Auto Sheet Feeder) home position error (Check Sensor and mechanical components)

00010032 ASF (Auto Sheet Feeder) Drive Switch error (Check Sensor and mechanical components)

00010033 Exit Roller home position error (Check Sensor and mechanical components)

00010034 Eject Roller lifted (Customer Safety Sensor on the eject roller)

00010035 Pump Home Position Error (Check Sensor and mechanical components)

00010036 Type B 1394 (Firewire) board installation (Remove Firewire Card / not allowed)

00010037 Print Head thermistor error

00010038 Head Driver thermistor error

00010039 PG adjustment value NVRAM error

0001003A PG adjustment value NVRAM error

0001003B Carriage Lock / Cutter Error

0001003C Carriage Lock / Cutter Error

0001003D Carriage Lock / Cutter Error

00020000 NVRAM error

00020002 SDRAM error

00020003 BOOT program SUM error

00020009 Flash memory SUM error

0002000A Program load error

0002000B Internal memory shortage error

0002000C Review error

100000E0 CPU address error (load misalignment)

10000100 CPU address error (storage misalignment)

10000180 CPU reserve command code exception error

100001A0 CPU slot illegal command exception error

100001C0 AC disruption (AC Power) (Unplug and wait 30 sec., then plug back in)

100005C0 CPU DMA address error

0003xxxxx – 

0Dxxxxxxx CPU error

Posted on Jan 31, 2009

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Hi hiro

The encoder strip is a black strip next to the rod that the ink cartridges run on and it spans the entire rod length. The following website link will tell you how to clean the strip. Please note that even though the brand is different, the technique is still the same for your printer.
Click Here For the Website

let me know if you need anything else.

Thank you for choosing Fixya
bestdarngood

Posted on Jan 30, 2009

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If paper gets jammed try these steps ...and for the encoder strip open thetop cover and look behind the cartridge carrier there will be transparent plastic thin strip ,check if its loose or broken ,please do not break it or you may not be able use the printer ...check for any dirt clean it damp paper towel and repeat the process with dry paper towel ...
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Jan 30, 2009

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Service Request errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This will cause a carriage error. Make sure the carriage locking tab is pulled to the left. Then turn the printer’s power off and release the carriage by pushing down on the cutter blade. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.

00010004 CR Motor encoder check error 00010005 CR Motor out of step 00010006 CR Motor over current 00010007 CR Motor in-position time-out 0001000A CR axis detection error 0001000F CR Motor PWM output faulty 0001001D CR servo parameter error

The T-Fence may also be dirty or out of the carriage encoder. Check to make sure it is clean and in the center of the encoder. Contact Epson for additional assistance.

The current firmware corrects erroneous Service Request 00010007, which occurs after the power is first turned on. You can download this firmware upgrade from www.prographics.epson.com.

Posted on Jan 30, 2009

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Hi and welcome to FixYa,

Your posted error indicates that the carriage is jammed. This could be brought about by:

  • locks/tabs that were not removed;
  • a smudged encoder strip. The encoder strip is the clear narrow long plastic strip with barcode like markings. You could check/clean to make sure that there are no print smudges or paper or markings.
Opening the printer cover would give you access to the encoder strip.

Good luck and thank you for using FixYa.

Posted on Jan 30, 2009

  • Louie  Role
    Louie Role Jan 30, 2009

    An example of an encoder strip is shown below.

    Based on here:
    "In some instances like paper jams, the carriage locking tab may be
    partially pushed in, causing the carriage locking mechanism to put a
    drag on the carriage or lock the carriage completely. This will cause a
    carriage error. Make sure the carriage locking tab is pulled to the
    left. Then turn the printer’s power off and release the carriage by
    pushing down on the cutter blade. Slide the carriage to the left and
    look for any paper that also may be restricting the carriage from
    moving freely.
    "

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  • 416 Answers

Errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This will cause a carriage error. Make sure the carriage locking tab is pulled to the left. Then turn the printer’s power off and release the carriage by pushing down on the cutter blade. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.
Good Luck

Posted on Jan 30, 2009

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