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My SMC7904WBRA2 router says its connected to the internet, but there is no actual access? why is this?

We've just bought a SMC7904WBRA2 network router. When its wired in (LAN1) it says that it has internet access, but none of our laptops will connect to the web. Also, if its connected an on my laptop is picking up the signal and constantly searches, which slows down all other programs. Can anyone help?

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  • SMC Master
  • 1,551 Answers

Call your ISP and have them approve the new device.

Posted on Jan 03, 2018

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

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Benimur
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SOURCE: Wirless Network keeps failing

Hi,

It is possible that you need to further fine tune your WEP configuration. To verify if it's the security lock, try running the laptop and the router without the WEP security (disabled) and determine if you still get the "Limited connection or no connectivity".

If yes, you have just eliminated that area and could consider other possibilities, otherwise you then have to concentrate on the WEP security.

Hope this be of initial help/idea. Pls post back on any developments (or lack thereof) or should you need additional information.

Good luck and kind regards.

Posted on Feb 10, 2008

One Piece
  • 53 Answers

SOURCE: connecting 2wire router with desktop pc and laptop

hi! try to check the settings on your 2wire modem, you can do this by going to gateway.2wire.net, run the system setup wizard, when you get to the ppp authentication page, check the username & password on it, it should be the one that you setup for your ISP account. as for the wireless on the desktop, it depends on the brand of the wireless adapter, be sure you have installed the drivers for this adapter. you may need to go to the client utility manager or the wireless adapter shortcut/icon on your computer screen then configure it to "see" the 2wire network. make sure wireless encryption is turned on in the 2wire modem's MDC, you can do this by going to homeportal/management, or go to gateway.2wire.net/mdc.

Posted on Apr 14, 2008

jeicrash
  • 324 Answers

SOURCE: please help...internet won't connect

You may be running into a problem of your ISP only allowing one computer on the internet. while the internet is on can you access the internet from the desktop comcast originally setup?  If so that is more then likely your problem.

I have comcast myself and they told me they do not allow home networks. I fixed that problem by using the mac address cloning feature in my router.

The setup cd is also junk, all you should really need to do is:
1. unplug modem, router, and turn off computers
2. Plug modem into router
3. Plug computers into router (don't worry about wireless right now)
4. Turn on modem, wait 20 seconds or so for lights to set,
5. Turn on router. again wait for lights to set
6. Turn on ONE computer that is hard wired into the router
7 Try to surf the net.
8. If successfull try to connect wireless computers (Without using cd) and see if they surf.

If not call comcast and see if your computers are trying to obtain real-world ip's instead of LAN ip's like they should.
If so, you'll need to enable DHCP on the router.

Posted on Jul 21, 2008

  • 1 Answer

SOURCE: bad connection. dropped internet when connected with mac wired or wireless

I'm not sure but it could be that the particular router has some hardware issues. I bought a Belkin wireless N router a few months back and i had the same problem. It only had a short range and kept cutting off in between. I exchanged it with a new router and voila!. it works fine.
And the other thing i've come to notice. At times having the router under the desk or at a corner might not give off enough to provide a connection within the adjacent room so I've had to place the router in a open and unobstructed place. So much for belkins super signalling.

Posted on Jul 08, 2009

  • 226 Answers

SOURCE: Computer will not connect to internet through router

check the connections between the router and the modem either cable or dsl or whichever
and change the setting in the router interface so you know what the ssid is being broadcasted and the network key

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

Posted on Jul 20, 2009

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