Question about HP Pavilion dv6000z Notebook

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HP Pavilion Dv6700 black screen after booting up

My friend left his computer on went out then when he came back the HP laptop was frozen. So he shut down then reboot to a surprise of a black screen with no visible image. Why is that? but the laptop works fine just without any display which is the black screen, here is the link to the system information

http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&product=3636595

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Go to the following HP website to view the problem and how to fix it:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&lc=en&dlc=en&cc=us&product=3636595&rule=21826

Hope you see what you are your looking for! Good Luck!
If you have any more problems let me know.

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Posted on Jan 30, 2009

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This means that your windows operation system is failing. as soon as the computer is rebooted, please try the key F12 on your keyboard (sometimes it's F8 or these keys with the ctrl). See if you have a menu and then press load through Safe Mode. If the windows still won't load, then your windows needs a reboot. If it loads with the Safe Mode, please send me a reply through this post, so that I can further guide you.

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http://www.youtube.com/watch?v=CgTbkTK2iwk

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So I called the HP customer service and they were no help. They told me I would have to pay for an additional warranty. Then I called the store where I purchased my computer (which happened to be Sam's Club - they were so helpful!) and they told me:

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Simple fix, thank goodness - I don't know much about computers, I'm sure you can tell!

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