Ricoh Aficio 1018

There is a transmit report which can be auto printed for every fax message sent out. Go to menu, under the fax sub-menu, turn on the transmit report (under report).

Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

The error that you are receiving means that the machine goes to receiving mode, but receives no command from the transmitting side. The problem is not with your machine, but from the party sending you the fax.
1. Remote side mis-dial.
2. Check with the other party.

Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.

You can change the Transmit Resolution but not the resolution or the quality of the faxes received.

If your machine makes goog copies and prints, the problem is on the sender's side.

This is an excerpt from the troubleshooting section of your machine manual:

The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly

you can't. check the journal for the last receive transaction fax number. send a request for re-transmit.

what do you mean? You just place your document, dial the fax number, and press 'start'

No, the solution you provided I had already done. Problem is not solved as it was guarranteed, but I was charge for it and you still want me to purchaed the premium solution.? Get real!. my charge should be refunded..Very dissatisfied.

Look around for a small lever or lock that you adjust for one way or the other. open the top front and look to the left. it might be there.

there sir your fax is may be in mannual receive put it in auto receive