I can get hot water, but when I run the steamer, you can hear a pump go pump-pump-pump-pump. First I get some squirts of water (5 seconds), then a little steam (5 seconds), and then nothing (20 seconds). Then the cycle repeats. Problem started today after using machine for 3 months.
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Re: steamer working only intermittendly
Hi Have you tried to descale your machine. Remember to use the correct descaling powder and make sure that it is totally dissolved before running the descale program. In the menu, make sure that your water hardness is set on 4. descale more often than not enough.
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he pump presses hot water through the grind not steam.
if the coffee is hot and hot water is dispensed, your line are clocked.
descale the machine as directed.
if coffee is cold the heat element is toasted. very unlikely though, since the machine will not dispens coffee, pump running if correct temperature is not reached.
It sounds as if the water pump has gone bad. If the machine will not put water out of the hot water spout or the steam spout, and there is no water in the base of the machine (leaking from pump) then the pump is not putting out any pressure. The sound you hear is the pump running - but no pressure behind it.
If you open the steam tap while the pump is running does water come out? if so then you might have a blockage in the coffee solenoid or the bottom of the boiler. Do you hear a 'click' sound when you hit the coffee switch? If not the coffee solenoid may not be operating. The most common cause of the problem you are having though, is scale flaking off the boiler walls causing a blockage where the coffee water comes out. Try hiting the coffee switch, opening the steamer and then if water starts pumping out, close the steamer and see if water starts flowing out the coffee group. Do this without the portafilter (coffee holder) in place.
If you do get water flowing trough the group, try backwashing the machine.
If these things dont help then you should take it to an authorised repairer or open up the boiler yourself if you are a handy person and have access spare parts. Good luck, these machines can make a great espresso when in the right hands and working order.
You need to prime the machine with water. Fill the water tank. Plug the machine in and turn the power on. Instructions state the lights will flash, but they won't. Blue water drop will illuminate indicating the machine is empty (the water tank is full, but the pipes in the machine are empty until you do the following). Place a cup under the steam wand, and rotate the steam knob fully to the "on" position (fully clockwise as you view it from the side until you hit the hard stop). No need to use force, just rotate until you hear the pump turn on. At this point, you'll hear a pump running, and after 10-30 seconds, water will be ejected from the wand. Continue until the blue light goes out and you're ready to brew. At this point, I think the lights flash and it comes up to temp. One more thing, when using the steam wand, always turn the knob until the pump engages, or you run the risk of emptying the water line. Hope this helps and enjoy!
try inserting the frother in hot water its probably block and for our water everytime you whant steam open vale boiler start to boil water let the water drip into the tray wait untill steam come out pierre
a. Possible air in the system. Switch to hot water iso steam, let warm water pas for a minute by turning the knob fully open. Stop tapping warm water (close the knob) and switch the machine to steam iso water. Try to get the steam by fully opening the knob (pump should start running).
b. Solidified milk in the system blocking internal tubes. To avoid this always purge the system (shortly open the steam to an empty cup or a towel) after you steamed milk to avoid milk being sucked back into the system due to condensation of steam (this creates a vacuum and reverse flow). To resolve the blocked tubing: clean the nozzle and try flushing the system (tapping warm water).
Solution nr one cold be the machine ran out of water and the circuit need to be filled up again.
This is the procedure to do that
Fill up your water tank
Open the steam knob na push the coffe button...in that way the water will be forced to go to the steamer.If you have water in the steamer like you asking for hot water....go to the next step
Close the steam knob and at that point you will hear a different noise and the watewr should be able to go direct into the boiler and start dripping like it was before.
if you don`t have hot water coming oput from the steamer....the problem is before the boiler and could be a clog on the silicon tube or the water pump is loosing friction..
I hear you!! I found that you have to press the green steam light (left side) TWICE before steam is ready. After your second press, the machine will make pumping noise, then all lights will come on. From that point, the cappucino/latte steamer will work as manual describes.