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Because I don´t know which operating system are you using, I recommend you to check these two pages: Canon FAQ: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/i_series/i560_series#ServiceAndSupportFAQ
It's possible that the SNMP Status Enabled box is checked on the print server (Printer/Properties/Ports/Port Settings). When you disabled SNMP or changed the community name on the printer, the server was no longer getting status updates and so flagged it as offline. Make sure the community names match.
Hi, make sure if the pdf you can't print is restricted by owner password which prevents you from copying, editing and printing pdf files. User a pdf password remover to remove pdf password. AnyBizSoft has a product like this.
i think some **** of paper might be stuck inside the printer mechanism, carefully check it. if no, try the following :
* unload the cartridges and reload it back
* keep the printer offline (disconnect from the pc) and try copying something
* realign the cartridges with a former printed alignment sheet (i think u may have known how to align it)
-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?
-you might try to restart printer spooling service on your print server
-If your server is still functional, you might try to reinstall/set up this printer on network
Hey jonboy - You do not want to delete it. It is automatically installed with Vista. In simple terms, you know when you go to print something and it asks you questions like print all pages, print page 1, etc? Well XPS basically is there for so when you go to print, you have the option of printing to a file instead of paper. You've always had that option ( whether or not you knew it) but this is just a new way of doing it and that's why it's listed under printers. It's sort of like a virtual printer. I'll say no more about that and just hope you understood what I said. As far as the other printer, it's already selected as default, go back in where you found the printer status, right click on your Photosmart and click on use online. That should do the trick.
I hope you understood this stuff. If this solves your problem PLEASE rate this as fixed. If you still have a problem, DON'T RATE it yet just add a comment and I'll be happy to assist you further. Thanks.