HP USB Modem does not break dial tone
If the information connected to your post is all correct (56k V90 usb), and you are using one line for both the internet and the fax, you should hang up from the internet before you try to dial out the fax.
You have not indicated your PC model, so I don't know what operating system you are using. For XP and newer versions, you have to set up and configure the fax using the wizard or configuration software. If you have not done that yet, you need to.
In xp, go to start, Programs , Accessories , Communication , Fax , and then click Fax Console.
You said your computer is new. Win 7 and Vista are much the same:
1.Click the Start button , click All Programs, and then click Windows Fax and Scan.
2.At the bottom of the left pane, click Fax, and then click New Fax on the toolbar to launch the Fax Setup wizard.
3.Click Connect to a fax modem and follow the instructions.
You also need to make sure that your fax/modem is correctly listed in the control panel. In XP, start, control panel, printers and devices. If you do not have a fax printer listed, you need to "install a local fax printer."
The installation wizard should work in both OS without much trouble. If you do have difficulty, Microsoft and adobe both have "virtual printers" you can use. Look in Microsoft office or online.
Also check control panel of 7 to make sure that your modem and fax are listed correctly. Thanks for using Fixya.
Jan 01, 2010 |
HP (56K V90 USB) Modem