Question about HP Compaq Presario V2000 Notebook

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I have a presariov2000 lap top and I need to restore it to the manufacturer

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  • Mr-Sticky
    Mr-Sticky May 11, 2010

    do you have the restore disks that came with the system?

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Recovery Disks No longer come with HP Desktops/Laptops. There is a built-in program in your Program Files that allows the user to create their own set of recovery disks. But you may not need to use the recovery disks to bring the computer back to the manufacturer state. All the Windows XP and programs that come with your computer are on the hard drive on a separate D:RECOVERY partition you can see in My Computer. But you should create the recovery disks in case the Recovery Partition built on your hard drive becomes corrupted.

Several ways to recover your Laptop and how to create a set of Recovery Disks: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00608578&lc=en&dlc=en&cc=us&lang=en&rule=21872&product=500508

Without the Recovery disks:

Right after you turn on your computer, start Tapping the F11 key. Shortly after the HP Logo screen disappears you should enter the System Recovery.

Click next and on the next screen they should be some information about System Recovery. After each screen that you click next (Go Slow so you don't miss it) One of the screens should have 2 options near the top:

System Restore
Advanced Option

At the bottom of this screen will be another Next Button. Do Not click next right away because this will start a "Non-Destructive" Recovery where the computer will only restore Windows files to the factory default but the addition data and programs you or someone may have put on the computer will still be on the computer after this recovery as well as they may not work properly since all the Windows files have been defaulted back to factory settings.

At the top, click Advanced. You should then get an option to perform the "Destructive" Recovery which will recover the computer completely back to Manufacturer Default. Choose the Destructive recovery and click next.

This process can take awhile, let it finish to completion (Do not turn off your computer or stop this process in the middle of the recovery, or you WILL need disks to recover the Laptop)

After it finishes, the computer will prompt you to reboot. Reboot the computer, it will boot you into a new Windows where it will do some final configuration and will be back to the manufacturer default.

Remember, this will wipe out all your data, so if you have anything of importance on the computer, Back up the data first, and its recommened that you do regular backups when the computer is working as well.

Posted on Jan 30, 2009

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