Question about Microsoft Office Professional 2007 Full Version for PC

2 Answers

MS Word 2007 will only open in SAFE mode

When I try to open word, it give me the warning: "Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program..." Then asks if I want to start in Safe mode.

I can start a new document in Safe mode, but if I try to retrieve an existing document, the cursor just spins. I noticed that this happens with Publisher as well. Excel seems to be fine.

I have uninstalled/reinstalled MS Office, but nothing's changed. I've read about the normaldot.... files, but am not sure if this is related or how to go about resolving my problem. Thank you for your help.

Posted by on

  • 2 more comments 
  • tdepedro Feb 03, 2009

    No, this did not work for me. Thank you anyway.

  • tdepedro Feb 03, 2009

    No, nothing found even in the hidden files. Problem still exists. Do I have a virus? Thanks again.

  • tdepedro Feb 04, 2009

    I uninstalled/installed Mircosoft Office again and applied the update you linked, but nothing has changed. Arghh!

    Thanks again for you help!

  • wqqafnd Feb 07, 2009

    Windows Vista Ultimate + SP1
    AMD Athlon 64 X2 Dual Core Processor 4400+ 2.30GHz

    MS Office Professional Plus 2007 + SP1

    It seems only Word fails while PowerPoint and Excel works fine.
    Thanks for any suggestion!


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem. Ran the updater, reinstalled, and still had the problem. Searching for and deleting fixed it immediately. YAAAAAAAAY!

Posted on Feb 10, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 258 Answers

Try opening internet explorer --> Tools --> Windows updates
If you cannot see tools in the menu bar at the top tap the <ALT> key once

Once into updates choose custom and apply all updates for Office or Word 2007

If you still get the error try opening word, click Help --> Detect and repair (it may ask you to put in your Office/Word CD)

Posted on Feb 02, 2009

  • 1 more comment 
  • Peter Conway Feb 03, 2009

    Ok, next step is to delete the file or at least rename it.

    1. Close all word/office software windows

    2. Open windows Explorer

    3. Search all files including hidden for

    4. right click on any found and rename to old_normal.txt

    (the reason for changing the file type is all .dot files are run at startup)

    5. this may give a warning so click yes to rename

    6. Open word and see if the problem is resolved


  • Peter Conway Feb 03, 2009
  • Peter Conway Feb 04, 2009

    ok, it must be something else.

    I would suggest running spybot search and destroy

    In the run box type sfc /scannow

    to check all windows files, may require your windows disk

    Also please post:-

    Which Windows?

    Make and model of PC plus the chip

    Start --> Control Panel --> system

    If you want to use premium chat, I know it costs but it may be quicker to solve!!


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I start word 2007 it takes me into the Safe Mode?

That sounds as if there is an error in Word software. Try starting in Safe Mode then loading Word.
Let us know what happens please.

Feb 13, 2014 | Microsoft Office Professional 2007 Full...

4 Answers

My ppt file got damaged i cant open it.while i try to open tat its asking for repair option.after selecting repair option it not opening,anybody tell me the ways to open tat file

When do you start MS PowerPoint then office check for problems such as add-ins or file extension that would not start powerpoint. If you find such problem then try to start your MS PowerPoint in safe mode.

If you will be able to start in safe mode then there is a problem with add-ins. So disabling the add-ins can fix the problem.

You can disable the add-ins by following steps:

  1. Click the File tab.

  2. Click Options.

  3. Click Add-Ins.

  4. On the Manage menu, click Disabled Items, and then click Go.

Dec 23, 2010 | Microsoft Office Professional 2007 Full...

1 Answer

I have a windows vista that had Microsfot office home and student 2007 pre installed. I did open up the trial version and used it for a project. well it has been long expired and every time i save...

You won't lose the data files, but you bring up a good point. I would use Word Pad and try opening a couple of the files. If they open correctly, you'll be safe to uninstall MS Office.

If it doesn't open, try to convert them to a simple text file or a .rtf file in MS Office by opening them and choosing Save As and save them that way.

Oct 27, 2009 | Microsoft Office Professional 2007 Full...

2 Answers

Problem with


It can't be downloaded, it's on the CD. I know - you don't have the CD. You
can try the following *but no guarantees*:

1. Click on start==>run==>type "excel /s" without quotations and click ok.

2. Once Excel is up in safe mode with the error message in front, hold down
ctrl+Alt+Delete keys on your keyboard to bring the task manager up.

3. Click on the processes tab==>look for msiexec.exe (only the one next to
your user name), click on it and end the process.

4. Excel should be running without an error message now==>close Excel in
safe mode==>reopen it one more time in safe mode to check if it is opening
with no error message.

5. Close Excel/s and open Excel normally, it should work fine.

If it does work - don't download trial versions of software that can affect
the software you have but don't have the disks.

Hope i helped.

Thanks for using ' Fixya ' and have a nice day!!

Jul 26, 2009 | Microsoft Office Professional 2007 Full...

6 Answers

"MS Outlook 2007 has stopped Working"

Make sure MS Office Outlook is not running.
Go to Control Panel.
Click on Mail.
Click on Show Profiles.
Click Add.
Give a name to the new profile.
Check the Always use this profile radio button and choose the newly created profile below it.
Start MS Office Outlook with the new profile.

Jun 08, 2009 | Microsoft Office Professional 2007 Full...

4 Answers

Can't run outlook 2007

Try opening Outlook from run command window
Start > Run > Outlook /safe

If it works fine close outlook

Go to following registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins


Delete the addin key from the regitry

Happy computing :)

Apr 09, 2009 | Microsoft Office Outlook 2007: Windows

3 Answers

Microsoft word will not respond

close office, delete then reopen. That should fix it

Nov 12, 2008 | Microsoft Office Professional 2007 Full...

2 Answers

Word 2007

What operating system are you using?
Try starting the repair wizard from the installation CD.

Oct 09, 2008 | Microsoft Office Professional 2007 Full...

1 Answer

Product Key needed for MS Office 2007 - Running Vista on my computer

try this key if you specific key for an office product let me know

Jun 26, 2008 | Computers & Internet

Not finding what you are looking for?
Microsoft Office Professional 2007 Full Version for PC Logo

5,126 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2642 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides