Question about Dell Latitude D510 Notebook

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Software installation corrupted system laptop wont stay on!!!!

Hello i have a dell latitude d510 i recently installed win xp on it but then wen i installed the dell system file called Dell_Notebook_System_R171887.EXE half way through it cut off my laptop now it wont stay on!! i turn my laptop on then it cuts off on its own ive tried taking out my dvd drive my hard drive ive tried to reinstall win xp ive tried to restore defaults in set up menu by presseing f2 wen the laptop comes on but dont get an option to save changes please please please help is there any way of fixing this without paying 100s in a shop? thank you to any person that helps me i only bought a new hard drive today 160gb and my laptop has let me down!!

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  • grimestar187 Jan 30, 2009

    thanks for ur help benwabnick but i already tried that i also tried the opposite it seems as though something is tripping it im starting to think this may be a mother board problem is there anything else i can do im guessing the file i tried to install has currupted the system data but i dont know much about systems and stuff with computers???????????????



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Take the battery out and only have the adaptor hooked up to the laptop, then try to a fresh install of Windows XP and see if it goes thru. If it does then your battery is the culprit.

Posted on Jan 29, 2009

  • Ben Wabnick
    Ben Wabnick Jan 30, 2009

    Could also be that your motherboard may be overheating, cpu fan may not be running. Turn it on and next time it cuts out feel the bottom of the laptop and see if it feels hot to the touch. Maybe its not software related at all.

    When it cuts out does it just reboot on its own or does it completely shut down with no lights?

  • Ben Wabnick
    Ben Wabnick Feb 02, 2009

    When you turn on the laptop with the ac adaptor hooked up. Wiggle the back of the cord where it plugs into the laptop and see if it turns off, if it does then that means the plug is loose on the motherboard, otherwise if it keeps randomly turning off on you then it would definitely mean you need a new motherboard.



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