GE JTP70 convection oven - defaults to self-cleaning mode
Sometimes in the middle of a bake cycle, and sometimes when the bake, or other button is pushed, the control panel lights up in the self-cleaning mode. If I cancel that, then none of the buttons respond. Wait a little while and try again. Sometimes it works, sometimes not.
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That model is self cleaning . So you have to remove the oven racks and press the button marked self clean. The self cleaning cycle will last anywhere from 2-4 hours . once the oven unlocks after the cycle is over you have to wipe the surface with a clean clothe. It is very important to never use regular oven cleaners (i.e. Easy Off ) in a self cleaning model. If you need to spot clean something without using the Self cleaning mode you can make a paste of baking soda and water and let it sit for an hour before wiping.
As far as the top is concern, use a mild soap and a dish cloth on an everyday basis. There is products specifically designed to clean the ceran tops (good brands are "Cerama Bryte" and "CookTop", they are available at any Wal Mart) you should use one of those cream cleaner at least once a week. If something is really baked on , you can use a razor blade ( same ones ones used to removed paint off windows) or a scotch brite pad ( the blue one only.. the yellow one is too abrasive)
It would seem that the oven is small enough that a fan to flow the heat from the unit would be in use for both convection and bake modes. Usually convection ovens will have a "burst" of fan action during the bake process and it is not a steady fanning of the air that would dry out your cookies, ect. I have a small oven / microwave and my larger oven is a GE that has the "burst" convection that I described. Might not be that much help, but it's hard without more info on your unit. sometimes the model is behind the oven door.
I was wrong (I think). the baking element probably was burnt out as the repairman said. He replaced it and I thought selfclean still wasn't working. In fact, I think I just had to give the self-clean function more time. Also, I was judging by smell. We have become used to a bad odor during self clean which was missing when it was broken and still missing after the repair. Bottom line, the oven was clean after the baking element was replaced, sans smell.