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Check to see if the jar has any cracks or if the blade assembly or collar have any cracks. Is it possibly leaking from the tap valve? If the blades or tap lever are cracked I would recommend replacing them, however if the jar is cracked i would just buy a new blender. These are great for smoothies but they are all discontinued and parts wont be available for much longer.
Back to Basics does all of there parts in-house now. You will have to go through them to get the parts. Their number is 800-688-1989 or you can go through their website, www.westbend.com. Go to support, replacement parts and smoothie makers. That will give you a list of all of the items available for your smoothie maker.
Colleen Customer Service MendingShed.com 800-339-9297