Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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Can't connect Motorola sb5100 to a Linksys wrt54g

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Make sure that you have the ethernet cord from your modem plugged into the WAN/Internet port on your router. Then unplug the power cord from your cable modem and plug it right back in. After the modem fully comes back online, unplug the power cord on the wireless router and plug it back in. wait 30 - 60 sec and then try and connect.

Most cable companies only allow one active"CPE" at a time for internet access. All this means is when you change what is connected to the cable modem you must always reboot the cable modem to allow access.


Hope this helps. Let me know if it does not work.

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Posted on Apr 10, 2009

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1 Answer

Lost install cd


Maybe not free but you can try contacting Motorola directly to obtain an installation disc

Aug 02, 2013 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

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The wireless connection is not working. The only network that shows up is lynksis wich has a waek connection and asks for a password that i have neever had to use before, so i dont know what the password...


Unfortunately the Motorola SB5100 SURFboard is not a wireless device. The Linksys you are trying to connect to is most likely someone in your area and they have it password protected, which is why it is asking for a password.

In order to setup Wireless you will need to invest in a Linksys, Netgear, D-Link, or some other Wireless Router. They can be found at any computer store.

Once you have the wireless router you can connect an Ethernet cable from the Motorola SB5100 SURFboard to the Wireless Router. From there follow the instructions for the Wireless Router you purchased to set it up and secure it.

If this helps or solves the issue, please rate it and give a testimonial for my response.

Thank You,
Brandon

Dec 22, 2010 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

I want the username and password to my router its a motorola sb5100i


I believe this device is managed by your Internet provider (cable company), and you cannot access it andmanage it like a Netgear or Linksys router you woudl get from your local electronics store. Who is your Cable Internet provider?

Feb 11, 2010 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

I want my Iphone to get my e-mail, I have a router sb5100 can it be changed to a wireless?


if i remember correctly the sb51xx is wired series so you would need a wireless router linksys is reccomended

Aug 13, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

I need to setup my motorola SB5100 cable modem to accept remote desktop connections. can anyone help?


by defualt it should be able already- you may want to check your computer and make sure there are no firewalls blocking you.

May 13, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

2 Answers

Need to get wireless on my laptop,


No, the SB5100 is just a cable modem, not a wireless router. You will need to keep your sb5100 but you will need to purchase a wireless router if you want wireless on your laptop. If you can also plug your laptop into the sb5100 via an ethernet cable for your internet connection. Linksys and Belkin and others make wireless routers that you can use for your wireless connections.

May 01, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

I HAVE A LINKSYS WRT54G AND A MOTOROLA SURFBOARD SB5101.IT IS A CABLE MODEM.MY LINKSYS PROGRAM ESTABLISHES EVERYTHING BUT INTERNET CONNECTION EVEN THOUGH I AM ON THE INTERNET NOW.CAN YOU HELP GUIDE ME...


The easiest way to fix this problem is to not use the software CD that came with you WRT54G. If you type in the ip address of the router (usually for this model the default is 192.168.1.1) in the web browser, you should come to the firmware on the router. After that, log in to the router (usually the user name is admin and the password is either blank or admin). This will show you all of the configurations for the router. Make sure on the first page you have your router set up as DHCP. This will have the modem give your "router" an ip address from your cable company. From there you can set up you router your self.

Dec 03, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

MY LINKSYS WRT54G WONT READ MY COMPUTERS INTERNET CONNECTION


Ok to start the yellow ethernet port should be connected straight to the Linksys router in the ethernet in port. Then you connect the cmputer to one of the other the 4 ports on the back of the wireless router. wala you shouldn't have any more trouble after that.

Dec 03, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Moto modem to Linksys wireless router


You have to reset the modem from behind (little pin hole) with the modem and router not connected via ethernet, the let it restart and reset the router after both are reset connect the ethernet cable between them.

Nov 21, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

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