Question about Xerox Phaser 8560DN Laser Printer
When trying to load paper the above message appears. I am using paper that came with the printer.
A couple of things. Make sure you tell the machinne the size of paper, and also check to see that not only the size of the peper but the type of paper On the machine and the print driver match.
One of the most common issues with that message is that the machine will say Plain paper and the print driver says Bond or Recycled.
Now, if that is not the indication, what you want to do look on the right front side of the paper tray itself. There are small tabs, about 1/2 of an inch by less than a quarter inch. They insert into small holes in the tray. They often times break or just fall out on their own. You can just take a piece of tape, obviously not clear tape and cover the holes.
You could have a paper tray sensor that has fallen off. There are black actuators that hang down in the tray that actuate when the paper tray is inserted.
Posted on Jan 30, 2009
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Posted on Jan 02, 2017
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Selecting which tray is used for printing
You can select how the printer pulls paper from the trays.
Understanding tray order
When the printer receives a print job, it selects the tray by trying to match the requested paper
type and size with what has been loaded in the trays. Using an "autoselect" process, it searches
all available trays for the paper that satisfies the request, starting with the bottom tray and ending
with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/
Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray
is requested, the job prints from the requested tray.
If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the
Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing
tray 1 operation" on page 47 for more information.
If the search fails, a message appears on the printer control panel display requesting that
you load the correct paper type/size. You can load that paper type/size, or you can override
the request by selecting a different type/size at the printer control panel.
If a tray runs out of paper during a print job, the printer automatically switches to any tray that
contains the same paper type/size.
The autoselect process changes somewhat if you customize tray 1 operation (as explained in
"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !
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