Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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My cd-rom won't read the disk that i am putting in.

I put in a disk and the cd-rom won't read it. It makes a weird humming noise like it is trying to read the disk, but it won't read it.

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If you have a can of air, blow it softly into the cd-rom to make sure dust isn't causing the laser to act weird. Then try a couple of different cd's to be sure and if the problem still exists, then the cd-rom is bad and it will have to be replaced.


Posted on Jan 30, 2009

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I own eMachine Notebook e525 and it won't read any disks. I have tried multiple disks such as music cds, installation cds and video dvds. None of them read or open. There isn't even an icon for the...


> there is no icon for the CD-drive

Probably means that either:
* no electrical power is reaching the CD-ROM drive
* no "data" is being transferred to/from the drive
* the electronics inside the CD-ROM drive have "died"

Check the "power" and "data" connectors.

If necessary, replace the drive with a new CD/DVD reader/writer.

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Hi I have a G640 model laptop, when I am trying to download to disc the drive seems to be making a very loud noise when the disc is being read, could you please help or offer any advice? Thanks


Does the disk get scratched when you take it out?
What is the loud noise like exactly? One continuous long scrrrr noise, or something like a tapping noise?
By download, you are referring to burning? Do the disks come out working fine and readable by other devices or computers?

You can try to put in a disk cleaner disk, such as :http://www.amazon.com/Maxell-DVD-LC-Lens-Cleaner-Blue/dp/B00000JPPI/ref=sr_1_7?s=electronics&ie=UTF8&qid=1308503466&sr=1-7
You can find disk cleaner things like that in bestbuy or radioshack. I am referring to cleaning the disk drive lens, not the disk itself.

Try to use a different disk brand, and if all else fails, I suggest giving it back via warranty, as most likely it is a mechanical problem with the drive itself, in which case you would not be able to fix it yourself unless you take it apart and try to find what is making the noise, which could take a while depending on your experience with electronics.

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CD ROM


The drive has NOT been able to read the directory of the disk you put in.

Possible causes:

Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.

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My CD drive wont read certain disk (example; Ufile 2009, norton antivirus) But it reads games (warcraft etc) Once i put the cd in you can hear it running but nothing is happening. I have windows vista...


one idea is to check and make sure they are all cds and some not dvd or blue ray. and verify that your rom drive is cd/dvd,also try to load the cd and open my computer and see if it even acknowledges that there is a disk in it.if so just double click te icon for the rom drive and run the cd that way.

Mar 24, 2010 | Computers & Internet

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My brand new computers CD rom does not seem to be responding to any kind of CD or DVD, which is weird considering that Staples made backup CD's for me and loaded Norton 360 and Microsoft office onto my...


Make sure the "Auto Run" isn't turned off in your OS software? When you put a disk in, can you see the actual files using Windows Explorer? If you can, then your drive is okay and it's software based problem.

Oct 09, 2009 | Computers & Internet

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Will it read?


Yes, that's what it looks like. Make sure you put this in the right section next time, though.

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1) disk makes noise and doesnt read a disk


I had a laptop with the same problem. What I did to solve the problem: I opened the laptop to reach the cdrom and cleaned its circuit contacts with an eraser (those at the end of a pencil).

May 28, 2009 | Computers & Internet

1 Answer

Cd-rom drive


Hey Dale,

It sounds like there is an issue with the laser in the CD-ROM drive because it spins for 10 seconds trying to read the disk and stops because it cannot. If you try and put another disk in and it does this then the CD-ROM is bad. You can find replacements online for reasonable prices. You can also go to most electronic stores to purchase a replacement. They usually run around $30 dollars or less.

Thanks - Tech101

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CD-R making loud noise, not reading anything


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