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You can remove or change the Window's User or administrator's password. You need access to a computer with Internet access to download the Hiren's Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren's CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN'S BOOTCD :- http://www.hirensbootcd.net/http://126.96.36.199/
I would suggest just removing the parental controls altogether. 1. Click the Start (Windows 7 Button) Button in the bottom left.2. Click on Control Panel3. Click on Uninstall Software (bottom left of the Control Panel)4. Scroll through the list and find the Parental Software5. Select 'Uninstall' on the top bar, right above the list of software. Another option would be to uninstall the webcam driver and reinstall as a new piece of hardware. This will make the computer think it's a brand new device and the parental control would not carry over.
If she has the administrator account you can delete the password for the account you forgot the password for. If you don't, you can download a software on the Internet to crack the Windows password. There are several you can use - do a Google search.
If you forget your password, simultaneously press and hold MENU on the television and volume down on the remote for 3 seconds. Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via Lock Parental Controls. -(F27442 User Manual pg.38)