Question about Maxtor 3100 (M01H250) 250 GB Hard Drive

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Maxtor external HD motor died

My Maxtor 3100 250 GB external drive worked perfectly until yesterday when I plugged it in to my laptop to back up the information. It made an alarm squawking sound and did not spin up. The green light and orange lights are on on the external drive. I have worked through the troubleshooting information the Maxtor website but nothing quite fits my situation. I was able to plug it into another computer but it wouldn't recognize it either. Is there hope for me? Can I buy another of the same model and then swap out the platters?I am frantic to get the information of the drive (most of it is pictures)!!!
Sally

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Thankyou for explaining this in detail and i am afraid to tell you that if you think that the motors in the HD or dead, then the only way of getting the data off you HD is to find a data recovery specialist.

  • the minute you break the seal on a hd case, the hd will deteriorate because of foreign contaminants, e.g. dust get in there and damage it.
  • you cant swap the platters round either because all platters are different. if you swap the platters around, the hd will not have a clue what to do

Posted on Jan 30, 2009

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