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My mouse stopped working, changed the batteries, reset the link button, started working, went away from the computer and now it isn't working. Tried resetting the link button, nothing is happening.

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  • Kathleen Bota
    Kathleen Bota May 11, 2010

    is the light on? if so is it flickering mildly or wildly?

    do you have any kind of blue tooth devices or other such things that may be causing interference?


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2 Answers

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Resynchronize your device with the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.

  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
Also if it is a USB then try: different USB ports.

Don't forget to rate this with 4 stars before you log out.

Posted on Jan 29, 2009

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Do you have pets or live with other people with access to the pc?
have you tried rebooting?
sorry if it seems basic, but first things first.

Posted on Jan 29, 2009

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Posted on Jan 02, 2017

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