After printing several envelopes (fed singly), I kept receiving an error message to remove a paper jam. There was no paper jam but every time I turned on the printer, it wouldn't initialize properly. So I opened the door and tried to readjust the two white ribbons. Well, I ended up pulling out both of the ribbons from the cartridge carrier along with the small black plastic frame that holds the ribbons. Now I don't know how to get them back into place. Can anyone help? I can email a picture of the problem if need. Thanks.
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If you've had a paper jam, normally after you clear it, a small amount of paper sometimes gets left behind and gets shunted onto the sidewall of the printer by the carriage, which stops the carriage reaching its full travel and throwing up an error, rendering the printer unable to print or carry out any other function. Simply remove the paper and switch printer off and on and it will reset. If you have an error of any other kind, many remedies and fixes for these can be found on my website http://www.the-inkstore.co.uk/frame/pages/epson.htm
If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.
Paper mismatch errors occur because the printer scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the printer, the printer reports a 'Paper size error'.
Try to adjust the printer and envolopee settings..
0x61011bef is a general error that the chipset in the printer gives instead of a "carriage jam " error message.
Double check inside the printer as well to ensure that there is no bits and peices stuck insde the printer where the carriage assembly ( where the printheads sit) check to make sure that moves freely.
as well as clean the rollers on the back of the printer... silly yes but it has been know to cause an error if there is built up paper dust on them
I'm printing wedding invitation envelopes (or A6) and had to set both my C4480 and psc1315 to a regular size 8.5x11 letter size but changed my margins to reflect the smaller size for my envelope with the left side of the screen being the more narrow margin. After adjusting the top margin accordingly, I fed the envelopes, flap side down and straight into the printer and voila...envelope addresses are printed. Good luck.
I have an older, but similar, 5510 model with the same problem. A partial solution that works about 75% of the time is to tuck the envelope flap inside the envelope and give the end of the envelope that is to feed into the machine a slight curve by gentlly bending it on both sides. Then make sure there are only a few sheets of paper in the paper tray (less than 1/8" thick stack). Position the envelope so it is only about 1/2" from the end of the paper in the tray so the feed rollers have to transport it into the machine. I also have to set the margin for the return address in Word to be 1" from the edge of the paper so it prints in proper position, but this may be a problem with my Word 2000.
i cleaned the clear file strip behind the carriage by rubbing it between my fingers and my printer started working again. before that i had paper jam and carriage jam and it wouldn't do any printing or copying.
You are lucky you can print ANYTHING! My unit has NEVER worked (3 years) due to a hardware defect of HP. I downloaded patches, cleaned/replaced cartridges, etc. Spoke to HP last nite-Was told printer was junk-they don't carry it or any parts to fix it anymore!! I was told to replace it!
marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers.
Download the latest drivers from the site.