Question about Acer Aspire 5610-4648 Notebook
My screen keeps going blank when im on the laptop, the laptop is deffently on and not gone to sleep, i wobble the mouse and press all the buttons on the keybord. in the end i have to end up turning the laptop off by jst holding the power button down. its doing my head in please help!
I have the exact same model, a 5610Z, and I have run up against just about every problem you can think of. There may be a simple solution, or may be more complex. The simple solution may be too obvious to think of, so make sure this isn't the culprit before you move forward.
When you open the laptop up, there is a little rubber stick that protrudes up on near the back of the strip behind the keyboard, to the left of the power button. If you can't see it (because it blends in), put your index finger on the power button, and slide it to the left. You should hit the rubber stick. When you close the top, it pushes this stick down which tells the screen to power off, even though the computer may still be on. Is it jammed? Is the stick broken or pushed in? If so, the screen will not light or will power off and stay off, even if the computer is working just fine.
That's the obvious fix. The second problem I have encountered involved a very malicious virus that took over my screen. Though the screen was completely black, there was still some light behind it. Is there any light? By light, I mean, is it lit slightly, like when you first turn it on? Or is it black like the power cord is disconnected AND the battery is not in? If it's lit, you may have a virus that has hijacked your desktop, and you need to have it removed right away.
You may need to hook the screen up to another monitor or LCD TV to see if it's a screen issue or the computer. If you can hook up the computer to another screen and see everything, it's the light in your laptop, and it needs to be replaced (hope you had a warranty 'cause it's a pain). If you can't see anything on either screen, it's a software issue. I'd suggest finding someone who can take the harddrive out of its casing, hook it up to another computer, and scan to fix for issues, and then run a strong antivirus suite on it.
Hope that helps a little. There are other issues it may be, but those are most common.
Posted on Jan 31, 2009
If the laptop is still running, the video card or the backlight could be the culprit. To see if its the backlight, this might work... Get a LED flashlight. The kind with a few lights in them. Not the bar of lights or the spotlights. Now when the screen goes blank again, shine the flashlight at the screen at every angle you can think of. See if you can still see the image of what you were doing. If you can, it is the backlight. If you or someone you know is good with a soldering iron and fixing digital electronics you might have hope. Google backlight replacement for LCD displays. If you don't want to do that, try adjusting the backlight settings with the acer power management.
Posted on Jan 31, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 23, 2013 | Samsung NP-NC10-WAS1US Notebook
Apr 14, 2013 | HP N620c Laptop Computer Lap Top Notebook...
Apr 04, 2012 | Sony VAIO Computers & Internet
Sep 23, 2011 | Acer Computers & Internet
May 10, 2010 | Toshiba Satellite A135-S2276 Notebook
Nov 15, 2009 | Computers & Internet
Jan 14, 2008 | Toshiba Satellite P205-S6287 Notebook PC
Jan 06, 2008 | HP Compaq nx9420 Notebook
103 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: