Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Extension rod won't go all way back in

The extension rod slides all the way in when the extension unit is not slotted into the main machine, but when I do set it back into it's housing, it doesn't slide all the way home - the extension rod sticks up about 2" above the flap that closes the down on the top of it. Anyone got a solution?

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  • Margaret Ritchie Oct 20, 2007

    I found the answer -  a pencil had been sucked in, and had lodged at the bottom of the housing, preventing the wand from sliding all the way "home".  I phoned the Dyson customer service number and the technician walked me through the process to figure out what was wrong.  It meant detaching the hose at the base of the unit - and there was the pencil. 

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I have this problem also-it is so frustrating that I am reluctant to take the hose out. Mine is the dyson dc50. Please help!!!

Posted on Feb 02, 2015

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Can you restate your question please? also, what model do you have?

Posted on Oct 20, 2007

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