Question about Dell Dimension 3000 PC Desktop

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Internet freezes, restart does not start in normal mode

Backed up programs and documents already, want to wipe out hard drive and reboot with original system cd's. Not sure if i have to, because seems to work fine once I go to restore point, and after three tries, back to normal mode. right now I have diabled the system configuration utility, and was able to get back online... but I am not sure for how long because the internet freezes 30 to 60min. after I have been online. I just want to reset this computer back to normal not worring about the rest of the contents.

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  • hatchling7 Jan 29, 2009

    Thunder55,



    Thanks for the help! I have Mcafee downloaded on my back-up external drive, would that worrk? Also I'm not sure if I have the winxp cd, would it have come with the computer from the factory (7 discs total). and I'm not sure how much ram i have but this is the second time today I've seen not to allow Serv pack three...

  • Mickey Hubbert
    Mickey Hubbert May 11, 2010

    What advice are you looking for? Are you asking how to restore your PC to when you first bought it?




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  • 318 Answers

These desktops came woefully short on ram,so i would upgrade if i where you.
You seem to know what you are doing,so I'll just agree with you, and say Re-install fresh.
But remember not to have the internet cat5 cable hooked up until you have some kind of anti virus installed,,i personally use AVIR.
So download and copy to a CDRW so you can install before connecting to the internet.
P.S. i also use Zonealarm firewall software (in my opinion it is the best) Set your pc to boot from CD just hit F8 or F10 as it is booting up to get the boot order screen.
Then have the WinXp cd installed in the drive as its booting.
P.S. When you are updating windows,,do not allow Service pack three to install unless you have lots of Ram installed, because it will slow your PC down to a crawl.

Posted on Jan 29, 2009

  • Alex M
    Alex M Jan 30, 2009

    If you have the Restore disc it will be plainly marked, if its an XP disc it will also be plainly marked.
    And using Macafee from your storage drive would be a good start as long as you have some protection for when you re-connect to the net.
    If you cannot find your Windows XP CD,,look on the bottom of your Laptop and it should have the Licence key for what ever software came with the computer,,hopefully this would have been XP,,if this is the case you can borrow someone elses copy of XP and just input your own licence key when prompted.
    Good luck.


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http://www.freedrweb.com/cureit/?lng=en

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s.gif
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gtabblt.gif Identifying lock-ups and freezes gtabblt.gif Close locked-up programs and locate problem software gtabblt.gif Uninstall and re-install the problem software gtabblt.gif Contact the software vendor gtabblt.gif Understanding backwards compatibility issues gtabblt.gif Change the operating system emulation with the Program Compatibility Wizard gtabseps.gif This document pertains to HP Notebook PCs with Windows Vista. Identifying lock-ups and freezes This document will help you to locate and troubleshoot programs that cause your notebook to hang, freeze, or lock-up. Print this document or save it to your hard disk drive to have the reference available after disconnecting from the internet. Symptoms of notebook lock-ups, freezes, and hangs include:
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Freezes, crashes, and lock-ups may be caused by programs locking up resources, software conflicts, or older programs being incompatible with newer operating systems. Follow the steps in this document, in order, until the problem is resolved. Close locked-up programs and locate problem software If your notebook locks up or stops responding while using a program, close the stalled program to continue using other programs. Also, while closing the program, take note of which other programs are running at the same time.
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  2. If the lock-ups no longer occur after the program is closed, go to Uninstall and re-install the problem software .
  3. If the lockups continue, press ctrl + alt + delete to go back to the Task Manager.
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  5. Close other programs that are running one at a time (except for Explorer and Systray) and determine if the lockups continue. Once you find the problematic software application, go to Uninstall and re-install the problem software .
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